Published Release Notes

Real-time updates in Pulse

You can now view real-time updates of messages in Pulse. If a user posts a comment on a Pulse conversation while you are viewing the conversation, you receive a notification in real time, which you can click to refresh the conversation and see the comment.

For information about Pulse enhancements, see:

• Pega Express 7.3.1 – Communicating with Pulse
• Pega Platform 7.3.1 – Pulse enhancements for social collaboration

Customize themes for your application

You can now customize themes for your application by selecting the background, border, button and text colors; border width; and text font and size. You can further customize themes by using Cascading Style Sheets (CSS).

For more information, see Customization of themes.

Legacy landing pages removed

The following legacy landing pages and their links in the Designer Studio menu have been removed:

• Designer Studio > Data Model > Clipboard Pages > Data Pages
• Designer Studio > Data Model > Clipboard Pages > Undefined Pages
• Designer Studio > Data Model > Classes & Properties > Class Relationships

The streamlined Designer Studio menu facilitates locating and navigating to landing pages.

For information about the replacements for these landing pages, see Deprecated features.

Service REST monitoring

You can now monitor response and request data for REST services and view the results in Pega^® Platform. The ability to monitor REST services is useful for debugging your application during development, for example, when a request fails. It is not recommended that you monitor REST services in production environments because monitoring might affect performance and depending on the number of incoming service requests, there is a chance that over a period of time, the invocation history might get large enough so that you run out of database space. You can configure monitoring globally for all of your REST services by using the service/EnableglobalMonitoring Dynamic System Setting with owning ruleset Pega-IntegrationEngine, or by using the service package and service rule forms.

For more information, see Service REST monitoring.

Support for intelligent routing in the Email channel

When you create an Email channel interface to use as a Pega^® Intelligent Virtual Assistant, you can now set up automatic routing of the received email content. You define routing rules so that the Email channel is more responsive and makes an informed decision about how to process the email content. The Pega Intelligent Virtual Assistant can automatically assign it to an operator, add it to a work queue, or create a top-level case. In addition, you can configure multiple email accounts to act as the same Pega Intelligent Virtual Assistant.

For more information, see Configuring routing conditions for automatic email handling.

Multi-Select list control

You can add a Multi-Select list control to a user form so that application users can select more than one value for a single field. These lists save time and ensure accuracy by supplying a list of valid values for an input field. You can source a Multi-Select list control from a data page, clipboard page, or report definition.

For more information, see Adding and configuring a Multi-Select list control.

Import to and export from network storage

You can import development artifacts from and export development artifacts to network storage. Use the Import wizard, the Export wizard, or the service-enabled system management command-line tool for these activities.

For more information, see Tools for migrating rules and data.

Improve application loading time with preflight optimization

Preflight optimization increases your application's initial display time by reducing unnecessary static content (JavaScript and Cascading Style Sheet files). To run the optimization process, click Designer Studio > User Interface > Application readiness > Preflight optimization.

For more information, see Preflight optimization.

Support for advanced text analysis when routing incoming emails

You can use text entity, category and sentiment analysis during the automatic routing of incoming emails. You provide text analysis of the text-based email content by defining routing rules, so that an automatic decision is made about how to process the received emails by the Pega^® Intelligent Virtual Assistant. You can route the email content to an operator, assign it to a work queue, or open a top-level case with the information.

For more information, see Configuring routing conditions for automatic email handling.

Upgraded rich text editor

Content that you copy from a word processor or spreadsheet and paste into the upgraded rich text editor keeps its original formatting. You can paste text and tables into a Pega^® Platform application without losing formatting or styles.

For more information, see Rich text editor.