Low-code styling in mobile apps
Valid from Pega Version 8.5
The mobile channel now supports enhanced low-code styling and branding of mobile apps. For example, you can customize app icons in three different ways: by uploading an image, by selecting from a list of font icons, or by using the default text-based icons. This enhancement helps you to conveniently customize the look of mobile apps to match the branding guidelines of your company and provide a consistent experience for users across different channels.
For more information, see Applying a custom theme to mobile apps.
Offline support for Cosmos-based mobile apps
Valid from Pega Version 8.5
Mobile apps that are based on the Cosmos design system now support offline mode. Previously, offline-enabled apps had to rely on the classic look. Now, you can use the low-code Cosmos solutions to design apps that operate reliably regardless of the connection status.
For more information, see Designing apps for offline mode.
Removal of Pega Mobile Client 7
Valid from Pega Version 8.5
You can now use a single Pega Mobile Client™ that improves app performance, app development, and meets all your mobile needs. With the introduction of new functionalities for mobile apps, Pega Mobile Client 7 is removed in Pega Platform™ 8.5.
Upgrade impact
After an upgrade to Pega 8.5, you can no longer build mobile apps based on Pega Mobile Client 7, and existing apps based on Pega Mobile Client 7 no longer connect to Pega Platform. App developers can now configure mobile apps with Pega Mobile Client.
What steps are required to update the application to be compatible with this change?
Existing clients that upgrade to Pega 8.5 are automatically switched to Pega Mobile Client.
Business logic-based routing cards enhancements
Valid from Pega Version 8.5
To ensure that the sequence of business logic-based routing cards conforms to your business requirements, you now have the option to change the order of the cards. For easier navigation across multiple routing cards, the system automatically collapses the cards for you, and you can then easily expand the cards that you need to display.
For more information, see Navigate easier across business logic-based routing cards (8.5), Assigning users automatically at run time.
Web portal reuse removed from the mobile channel
Valid from Pega Version 8.5
The reuse of web portals for creating mobile apps with a single web view is no longer supported. You can conveniently update your existing channels that reuse web portals to take advantage of the multiple-views experience and native mobile capabilities, such as native mobile list views or floating action buttons.
Upgrade impact
The Reuse web portal option is removed from Pega Platform 8.5 and later.
What steps are required to update the application to be compatible with this change?
App developers need to use the migration tool available on the mobile channel to move their apps to the recommended new navigation designer. When users open existing mobile channel with the Reuse web portal option configured, they are prompted to run through the wizard to upgrade the mobile channel to the latest Pega Mobile Client based configuration. When this is done, app developers should rebuild the app.
Enhanced search in the mobile channel
Valid from Pega Version 8.5
The search configuration now includes up to three additional secondary fields, such as the case ID, category, cost, date, owner, and active channel. The enhancement increases the usability of search on mobile apps and provides more contextual information in the search results.
For more information, see Adding a search gadget.
Improved mobile channel user experience
Valid from Pega Version 8.5
Mobile channel authoring now includes two significant enhancements to the user experience. The new instant run-time preview makes security configuration more convenient. In addition, the offline tab is now present by default, to help you build offline-enabled mobile apps and complete assignments in areas with limited connectivity.
Enhanced swipe support for case actions
Valid from Pega Version 8.5
UI authoring in the mobile channel now offers more case-wide actions that can be performed by swiping on list items. For example, you can add a swipe action to attach an invoice to your expense work item. This enhancement increases usability and work efficiency as it allows for fast, instinctive mobile interactions.
For more information, see Designing a new mobile list page.
Native synchronization indicators for offline-enabled mobile apps
Valid from Pega Version 8.5
Offline-enabled mobile apps now include a set of native synchronization indicators. Indicators keep users informed about the data synchronization status, for example, the Syncing indicator appears when an app regains network connectivity and starts receiving responses from the server. You can customize the indicators to better suit the look and feel of your mobile app. For more information, see Customizing synchronization indicators.
Upgrade impact
After upgrading Pega Platform™ to version 8.5, your app does not include native synchronization indicators until you update your application to use UI-Kit 15.
What steps are required to update the application to be compatible with this change?
Update the UI Kit in your application to version 15. For more information, see Updating the UI Kit in your application.