View attachments inline
Valid from Pega Version 7.4
You can now view thumbnails of PDF file and image attachments and icons of video attachments in Pulse, cases, and other areas of the application that allow you to attach files. Thumbnails provide a preview of your attachments inline. You can also play video attachments and expand the thumbnails of PDF file and image attachments to view them in readable formats.
For more information, see Inline preview of attachments.
View the configuration settings for Pega Platform nodes in Designer Studio
Valid from Pega Version 7.4
On the new Configuration Settings landing page, you can view a list of the configuration settings for a specific node, current or remote, or for an entire cluster. From this landing page you can diagnose settings issues, determine whether settings are loaded correctly, and review the settings' purposes. You can also download the prconfig.xml file for any node in a cluster to modify the settings. The ability to view settings for all nodes in the Cluster from a single landing page makes diagnosing configuration issues across the cluster simpler and easier than logging on to each node individually to view its system settings. For example, if a started agent does not run, you can check if agents are enabled on your system; or if some of your caches are too big, you can check the setting for the cache size. You can also determine if settings are loaded correctly, and identify discrepancies in the settings across the nodes.
For more information, see Viewing the current configuration settings of a node or the whole cluster, Downloading and viewing the prconfig.xml file for a specific node, REST APIs for viewing the configuration settings for Pega Platform.
Support for extracting data from file attachments during email triage
Valid from Pega Version 7.4
With the Pega® Intelligent Virtual Assistant for Email, when you triage email interaction cases, the system can now use defined text analyzers to detect entities in files that are attached to the received email. The following file types are supported: DOC, DOCX, ODT, PDF, RTF, and TXT. This feature improves the machine learning and case processing capability for the Email user channel.
For more information, see Enabling the analysis of attached files during email triage.
Pulse enhancements
Valid from Pega Version 7.4
The enhanced layout of the Pulse interface provides a better user experience for posting messages, adding attachments, bookmarking content, and so on. You can now post messages in your activity feed, format messages, add inline images and links to messages, reference cases, and view the list of users who like messages. The Pulse email templates have also been improved to display email content in a coherent and structured format.
For more information, see:
- Pega Express 7.4 – Communicating with Pulse
- Pega Platform 7.4 – Pulse enhancements for social collaboration
Activity feed displays application messages
Valid from Pega Version 7.4
The activity feed for Pulse now displays messages within the context of the application of the logged-in user. If a user posts messages within the context of the application, all the users of the application can view the messages in their activity feed. Users can select the filter for application messages to view only these messages. For example, application messages can be used for release announcements.
For more information, see:
- Pega® Express 7.4 – Communicating with Pulse
- Pega Platform 7.4 – Pulse enhancements for social collaboration
Support for additional health metrics on the Application Quality landing page
Valid from Pega Version 7.4
On the Application Quality landing page, you can monitor the health of your current application to identify areas that need improvement before deployment. The landing page provides application metrics such as the number of executable rules, the guardrail score, the number of guardrail warnings, the test coverage percentage, and the pass rate of PegaUnit tests. From this landing page, you can also view data for the entire application, for each of its cases, and for rules that are not part of any case type.
For more information, see Application Quality landing page.