Test when rules by using PegaUnit automated tests
Valid from Pega Version 7.3.1
You can now create and run PegaUnit automated tests for when rules. These tests reduce the testing effort required for when rules and improve product quality. They also help to identify issues that might be introduced in new releases by providing quick automated regression testing.
For more information, see Unit testing a when rule.
Enhanced activity feed for Pulse displays messages
Valid from Pega Version 7.3.1
The activity feed for Pulse has been enhanced to display replies to messages that you have posted, messages on cases that you are following, messages in which you are referenced, messages posted on your user profile, messages by users that you are following, and messages that you have bookmarked. You can filter the activity feed to display the messages that you want to view.
For information about Pulse enhancements, see:
- Pega Express 7.3.1 – Communicating with Pulse
- Pega Platform 7.3.1 – Pulse enhancements for social collaboration
Support for email triaging of interaction cases for the Email user channel
Valid from Pega Version 7.3.1
You can now triage customer email content that is saved in an interaction case for the Pega® Intelligent Virtual Assistant for Email. A customer service representative can reply to the email, reassign the interaction case to another user or a work queue, resolve the interaction case, or spin off a business case from the interaction case. Carrying out these actions improves the artificial intelligence capability of the Pega Intelligent Virtual Assistant for Email, for example, for automatic email routing purposes.
For more information, see Email triage an interaction case.
Define property value criteria for stage entry
Valid from Pega Version 7.3.1
You can now define the criteria that property values must meet to enter a stage, by clicking Validations on the Data model tab of a case type. By validating the properties, you can ensure that a case contains relevant data before it enters a stage.
For more information, see Property condition requirements for stage entry.
Ability to edit questions in the Facebook channel preview console
Valid from Pega Version 7.3.1
You can now edit questions directly in the preview console when you simulate a Facebook chatbot conversation. This feature eliminates the need to edit Case Manager settings when you want to modify the text of a question for a configured Facebook channel interface.
For more information, see Simulating a chatbot conversation.
Business logic-based routing cards enhancements
Valid from Pega Version 8.5
To ensure that the sequence of business logic-based routing cards conforms to your business requirements, you now have the option to change the order of the cards. For easier navigation across multiple routing cards, the system automatically collapses the cards for you, and you can then easily expand the cards that you need to display.
For more information, see Navigate easier across business logic-based routing cards (8.5), Assigning users automatically at run time.