Ability to edit questions in the Facebook channel preview console
Valid from Pega Version 7.3.1
You can now edit questions directly in the preview console when you simulate a Facebook chatbot conversation. This feature eliminates the need to edit Case Manager settings when you want to modify the text of a question for a configured Facebook channel interface.
For more information, see Simulating a chatbot conversation.
Business logic-based routing cards enhancements
Valid from Pega Version 8.5
To ensure that the sequence of business logic-based routing cards conforms to your business requirements, you now have the option to change the order of the cards. For easier navigation across multiple routing cards, the system automatically collapses the cards for you, and you can then easily expand the cards that you need to display.
For more information, see Navigate easier across business logic-based routing cards (8.5), Assigning users automatically at run time.