Operator presence record tracks disconnected status of operators
Valid from Pega Version 7.3
The state attribute in the operator presence record now tracks the operator connection status of DISCONNECTED, in addition to tracking the operator connection status of ACTIVE, AWAY, or OFFLINE. Operators are disconnected if their browser crashes, if they close a browser session without logging out of the system, or if the network connection is down. The DISCONNECTED status helps prevent work from being routed to operators who are not online or not available.
When the operator restores the browser session or the network connection is restored, the Pega® Platform updates the operator connection status to ACTIVE.
For more information, see Tracking the online presence of operators.
Chart drilldown capabilities extended to dashboard widgets
Valid from Pega Version 7.3
When the chart for a report is displayed in a dashboard widget, you now can click any part of the chart to drill down and view the subset of data for that part. This enhancement provides you with an accurate view of the data that determines the report results. Previously, this capability was provided only in the Report Viewer.
Designer Studio keyboard navigation
Valid from Pega Version 7.3
Keyboard navigation adds speed and convenience to Designer Studio. To open the command palette and search within or select from a list of Designer Studio menu options, press Ctrl+Shift+P (Command+Shift+P on a Mac). For more information, see Navigate Designer Studio menus with the keyboard.
Enhanced autocomplete control with combo box functionality
Valid from Pega Version 7.3
You can now add combo box functionality to an autocomplete control. You enable this functionality on the Presentation tab of the control. In the combo box, search results that match the search criteria are displayed in a list that you can scroll through by clicking the down arrow.
For more information about how to configure an autocomplete control as a combo box, see Autocomplete Properties — Presentation tab.
Improved capability to attach content in offline-enabled applications
Valid from Pega Version 7.3
The feature for attaching content in applications while in offline mode has been enhanced. A list of attached content is displayed in the application while in offline mode. You can view or delete attachments if the application has not yet been synchronized with the server. You also can change the maximum size of a file that you can attach while working in offline mode. This option gives you the flexibility to select the right size of attachment for a specific application for performance, memory limitation, or security reasons.
For more information, see Attach content support in offline mode.
Enhancements to exporting report results to Excel
Valid from Pega Version 7.3
When you export report results to Excel, the .xlsx file that the export process generates is smaller, opens faster, and no longer displays a security warning when you open it. Excel handles more of the formatting, and DateTime, Date, TimeOfDay, and Numeric properties are exported in a format that Excel recognizes. In addition, columns have sorting and filtering enabled by default.
These enhancements are enabled by default and provide improvements to performance and memory usage, especially with large data sets. You can disable this new default behavior by modifying the pyEnableExportToAdvancedExcelFormat when rule. For more information, see Disabling the default functionality for exporting reports to Excel.
Fingerprint authentication in Pega Mobile Client
Valid from Pega Version 7.3
The authentication feature in Pega Mobile Client has been extended to support user credentials that are secured by a fingerprint reader. The FingerprintAuthenticator object and its methods replace the TouchID API. A compatibility layer has been created to support custom mobile apps that use the deprecated API. This functionality is available on iOS and selected Android devices.
For more information, see Authentication API.
Enhancement to the error and warning handling JavaScript API
Valid from Pega Version 7.3
During offline post processing of a flow in an application, you can now use the ClientCache JavaScript API to handle informational and warning messages in addition to error messages. Several ClientCache API JavaScript functions have been updated for this purpose. Informational, warning, and error messages are displayed when you submit a form, but only error messages prevent you from advancing the case.
For more information, refer to Error and warning handling API in offline mode.
New customization options for paused custom mobile apps on Android
Valid from Pega Version 7.3
You can now customize the presentation of a paused custom mobile app for Android. You can upload a custom status bar icon and customize the title and message that are displayed in the device's notification area. Also, you can use a new optional parameter of the startKeepAlive method of the Pega Mobile Client's Container API as an alternative way of setting the notification title.
For more information, see Customizing the paused Android app notification.
Consistent authoring experience for sections
Valid from Pega Version 7.3
Section references inside a dynamic layout have the same configuration options as a top-level section within a section (section include). Section references reduce the need for included sections, reduce the size of the document object model (DOM), and provide a more consistent authoring experience. You can specify a container format, set view and update privileges, and defer content load for sections within or outside of a dynamic layout. For more information see Harness and Section forms - Adding a section.