Robotic Desktop Automation (RDA) support for Pega 7 applications
Valid from Pega Version 7.2.2
You can use Robotic Desktop Automation (RDA) to integrate and unify processes that run on a user's desktop to streamline work and free your staff to focus on higher-value, customer-oriented tasks. You can use automations to retrieve information from applications that run on the desktop and send them to your Pega 7 application, and you can also use automations to send information from your application to applications that run on the desktop.
In an example Call Center application, you can use an automation to retrieve information from a legacy application running on a customer service representative's (CSR) desktop and display it in your application. You can also send information that users enter in your application (for example, an address change) to an automation to update the legacy application.
For more information, see:
Add Robotic Automation capabilities to your application by using the Connect Robot rule
Valid from Pega Version 8.2
Pega Platform™ supports a new Connect Robot rule that you can use to integrate robotic automation capabilities into your application. You can publish information about automation bundles from Robotic Automation Studio directly to Dev Studio and automatically generate and display new rules. Also, when you source data pages from robotic desktop automations (RDA), Pega Platform displays a list of automations from which you can choose.
For more information, see About Connect Robot rules.