Published Release Notes

Post files and links with pxPostMessage API

The pxPostMessageAPI now supports text messages, file attachments, and hyperlinks. You can programmatically update Pulse streams using this API from activities or SLA rules.

Case Management

This release has continued to focus on improving the functionality of the design environment with improvements to the Case Designer and stage configuration. Additional end user capabilities were also added to allow for processing a wider variety of cases, for those with and without stages and improved bulk processing handling.

• Flow action processing now uses the primary page instead of the interest page when using case/stage local actions, so that embedded flows are properly populated.
• Case-wide local actions rely on pzInternalStageFlow when there are no active, non-hidden assignments on the case. These case-wide local actions will now appear on a stage-less flow with no assignments.
• If a (valid) error is displayed in the outline view, saving or clicking around will not delete the error - the error will remain as a reminder to the developer to solve whatever problem is being flagged.
• May now add Cascading Approval validation and edit the parameters from the Case Designer Stage and Step page.
• Page labelling ("Page 1 of X") appears in the history list presented in the audit tab.
• The bulk processing feature has been enhanced.
• The Outline View functionality was changed so that the visible page will no longer refresh each time a flow is edited.
• The Post value was added to the instructions text field, so data isn't lost between nodes in the outline View.
• When Assign to Operator or workbasket is included as a filter, the bulk processing gadget is supposed to get a list of assignments. The UI for the results was enhanced for assignments to include a column for instructions so that the different assignments on the same work item can be distinguished.
• When designing a case type’s stages, it is no longer possible to skip the last stage (by using the "skip stage when" setting). When creating or editing the last stage, developers may no longer set a skip when rule; if tried, the system will display a warning and prevent that. If a Skip When rule is set up for a stage, and then all the intervening stages are deleted so that this stage becomes the last stage, the warning will display, and the Skip When rule will not be visible. If another stage is then added after that, the Skip When rule becomes visible again.
• When one or more locked work objects are processed using the Process Selected Items button, the action will be performed on the selected work objects. If the action is successful, a green tick appears on the work object. If it is not successful, a red cross will appear.
• When the topmost RuleSet in the RuleSet Stack is locked, customers may now open up Outline View by clicking "Configure Process Details" and make exploratory changes to experiment. Because the RuleSet is locked, these changes may not be saved, but the experiment can be tried.

Quickly create ad-hoc cases

The My Cases work area on the Case Manager portal introduces a Quick Create feature that lets users create cases and assign tasks that are not included in the processing of business cases (instances of case types defined in the Cases Explorer).  For example, a manager can create a case and a task to set up a phone conference with her staff, or a reminder to enroll in an online seminar. Users can also set up a series of tasks to represent all they work they need to do to accomplish a specific goal.

Support for encrypted traffic in a cluster

The Pega 7 Platform includes the Ignite platform, which supports encryption for intra-cluster communications. You can now configure encryption for intra-cluster traffic for compliance with regulatory or organizational security requirements.

For more information, see Enabling encrypted traffic between nodes.

Monitor standard and custom security events

From the new Security Event Configuration landing page, you can select the standard and custom security events that you want the Pega 7 Platform to log automatically for every user session. The security events are grouped into the following types:

• Authentication
• Data access
• Security administration
• Custom

The API logCustomEvent() is provided so that you can create custom security events that are specific to your applications and that can be monitored by the Pega 7 Platform. For more information, see Security Event Configuration.

SAML configuration supports global resource settings

In the SAML Authentication Service form, you can now use global resource settings, which allow greater flexibility for values that change compared to using fixed text values. Apply global resource settings, which are dynamic values, in the Identity Provider (IdP) information section and the Service Provider (SP) settings section of the form.

For more information, see Authentication Service form - Completing the SAML 2.0 tab.

Restrict visibility of scalar property values for certain users

You can use the Access Control Policy rule to mask individual scalar property values from specified users. You can restrict visibility for the following property types:

• DateTime
• Integer
• Text

For more information, see Masking property visibility for users.

Support for following users in the Pega Express and Case Manager portals

You can now follow users in both the Pega Express and Case Manager portals. Posts that are made by users whom you are following are displayed in your Pulse activity feed in your dashboard. In addition, an icon indicates whether followed users are online.

For more information, see the following help topics:

• Following a user (Pega 7.3)
• Following a user (Pega 7.3 express)

Enhancements to the Send Email smart shape

The following enhancements have been made to the Send Email smart shape:

• You can now configure the Send Email smart shape in Pega Express.
• You can use templates, such as a rejection template, in your email.
• You can use property values, which allow you to insert the value of a field in your case type, such as First Name, within the email.
• You can insert a link to the case ID in your email.
• You can more quickly configure your recipient list by using two options, instead of one, to send messages to either a list of email addresses or to fields.
• You can choose to send either all case attachments in an email, or you can send attachments of a specified attachment category or an attachment type field. You can specify multiple attachment categories and attachment type fields.

For more information, see the following help topics:

• Sending email from a case (Pega 7.3)
• Sending email from a case (Pega 7.3 express)

Disable inactive operators

As a system administrator, you can control access to an application by disabling Operator IDs. To disable an Operator ID, you can use one of the following options in Designer Studio:

• Call the Service REST: user.
• Change settings on the Operator Access tab on the System Settings landing page or on the Security tab on the Operator ID form.
• Define the number of inactive days in the security policies before an Operator ID is automatically disabled.

For more information, see System Settings - Operator Access tab, Enabling Security Policies, Security tab on the Operator ID form.