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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Pega 7 Platform startup fails with an evaluateWhen-Exception after upgrade

Valid from Pega Version Pega Platform

If the batch requestor, Data-Admin-Requestor.BATCH, does not have access to the PRPC:Agent access group, the Pega 7 Platform fails to start up after an upgrade. The checkSecurity step fails with an evaluateWhen-Exception while evaluating access to the Data-Admin-System-Settings.pzSharedTenant when rule.

To resolve this issue, follow these steps:

  1. On the pre-upgraded environment, grant the Data-Admin-Requestor.BATCH access to the PRPC:Agents access group. See the online help for information about granting access to access groups.
  2. Move the database table record that corresponds to the batch requestor type from the pr_data_admin table of the pre-upgraded environment to the pr_data_admin table on the upgraded environment. See the online help for information about moving database table records.

Disregard this startup error for Oracle Weblogic deployments

Valid from Pega Version 7.2.2

If you install, upgrade, or update your Oracle Weblogic application server to Pega 7.2.2, disregard the error stack that begins with text similar to the following:

ERROR - WebLogic Server 12.1.3.0.0 Wed May 21 18:53:34 PDT 2014 1604337 Oracle WebLogic Server Module Dependencies 12.1 Tue Mar 11 15:35:15 MDT 2014 WebLogic Jersey Server Integration 3.0 Fri Feb 21 10:55:11 UTC 2014 must use JDK 1.8+ with WebSocket
2016-11-07 06:13:01,690 [ WIN-L3EEURCNCP1] [ STANDARD] (pr.DefaultAsyncSupportResolver) ERROR - Real error: Unable to configure jsr356 at that stage. ServerContainer is null

This message appears because the Pega 7.2.2 real-time notification feature initially tries to use WebSocket and then falls back to long polling. The Pega 7 Platform does not support WebSocket for Oracle Weblogic servers, and instead uses long polling for real-time notifications.

Slow WebSphere performance on Mac platforms

Valid from Pega Version 7.1.2

Use the following JVM setting to improve WebSphere performance on Mac platforms:

-Djava.net.preferIPv4Stack=true

Reports on pc_work_agile table fail in Pega 7.3 on MSSQL

Valid from Pega Version 7.3

This failure applies only to Pega® Platform 7.3 on systems running Microsoft SQL Server. In Pega 7.3, the capitalization for the column name pc_work_agile.pzPvStream is incorrect. The correct capitalization is pzPVStream. To prevent reporting failures on the pc_work_agile table, run the following command from the Microsoft SQL Server Management Studio (SSMS) to rename the column after you install Pega 7.3:

EXEC sp_rename ‘data-schema-name.pc_work_agile.pzPvStream', 'pzPVStream', 'COLUMN'

Verify ML Readiness error: Upgrades from Pega 7.1.0 through 7.1.8 do not replace nonversioned rules

Valid from Pega Version 7.2

Upgrading from any Pega 7 Platform version between Pega 7.1 and Pega 7.1.8 to Pega 7.2 does not automatically replace nonversioned rules. If you revalidated and saved a Pega 7.1.x rule after the timestamp on the Pega 7.2 version of the rule, upgrading to Pega 7.2 does not overwrite the saved rule. You might see either of the following behaviors:

  • The upgrade fails with the following error message:
    Verify ML Readiness
  • The upgrade succeeds, but you might be unable to open changed rule forms.

If the upgrade fails, see the Pega 7 Platform Upgrade Guide to force the upgrade.

This known issue does not affect Pega 7.1.9. After the upgrade has finished, apply Hotfix 27288. For information about obtaining and applying hotfixes, see Hotfix Manager.

Upgrades and updates from Pega 7.3 on MSSQL fail with column name mismatch

Valid from Pega Version 7.3

This failure applies only to upgrades and updates from Pega® Platform 7.3 on systems running Microsoft® SQL Server®. In Pega 7.3, the capitalization for the column name pc_work_agile.pzPvStream is incorrect. The correct capitalization is pzPVStream. To prevent upgrade and update failures, before you upgrade or update, run the following command from the Microsoft SQL Server Management Studio (SSMS) to rename the column:

EXEC sp_rename ‘data-schema-name.pc_work_agile.pzPvStream', 'pzPVStream', 'COLUMN'

Clustering equal to none might cause errors

Valid from Pega Version 7.2.2

Some Pega 7 Platform features might not work when theidentification/cluster/protocolsetting in the prconfig.xml file is set to none. Some features that might not work are remote tracing and management actions on the node from the Requestor Management and Agent Management landing pages. Setting the clustering protocol to none is not recommended and will not be supported in a future Pega 7 Platform release.

Column Populator utility documentation out of date for prior versions

Valid from Pega Version 7.2

The documentation for using the Column Populator utility to populate newly exposed database columns is out of date for Pega 7 Platform versions prior to 7.2. For all Pega 7 versions, refer to the Pega 7.2 help documentation for instructions about how to use this utility.

Schema not found error when importing a Rule-Admin-Product file

Valid from Pega Version 7.1.8

If you import a Rule-Admin-Product file (RAP) file that includes a schema that has a view, grammar parsing changes can mean that the Pega 7 Platform is unable to find the schema.

To enable the Pega 7 Platform to find the schema:

  1. Review the error message that indicates that the schema was not found and identify the following items:
    • The name of the schema that is causing the error
    • The table name in the format: wrong_schema_name.table_name...
    • The DDL that the Pega 7 Platform is trying to apply
  2. Use the table name to identify the correct schema name in your system. This schema is usually your data schema, but might also be an external database.
  3. Download the DDL.
  4. Correct the schema name and save the DDL.
  5. Manually apply the DDL.

Upgrade/update fails if PostGIS is applied to PegaRULES or PegaDATA schema

Valid from Pega Version 7.2.1

If you use the PostGIS extension to a PostgreSQL database, upgrading or updating the Pega 7 Platform fails if the extension has been applied to either the PegaRULES or PegaDATA schema. PostGIS can be applied to any other schema.

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