Published Release Notes

Extract data from Pega Cloud to an on-premises database

You can now use Pega^® Business Intelligence Exchange (BIX) to extract data from Pega Cloud to an on-premises relational database management system. Extracting data from Pega Cloud directly to an on-premises database improves efficiency by eliminating the need for file extraction and the development of a file extraction infrastructure.

For more information, see Extracting data from Pega Cloud to an on-premises database.

Improved connection pooling performance

HikariCP is now used for connection pooling for databases that are configured by using a URL. HikariCP improves connection pooling performance; however, more database connections might be used than in previous versions of Pega^® Platform.

As a result of the switch to HikariCP, you cannot use the System Management Application (SMA) to get diagnostic data from your application. For instructions about how to get diagnostic data by using REST services, see Obtaining connection pool diagnostic data by using REST services.

No longer supported translator configuration options

The following translator configuration options are not needed and are no longer supported. If you previously configured any of these system settings, remove them from the system settings to avoid a warning message. For example, if you set translator/useparserfamily, the following message is displayed at startup: "Translator option, 'translator/useparserfamily' is not needed and no longer supported. Remove this from the system settings."

• translator/useparserfamily
• translator/usecodegenerator
• translator/usenativedouble
• translator/optimization/use71BlockAnalysis
• translator/optimization/use71ConstantFolding
• translator/optimization/use71AssignmentTypeSimplification
• translator/optimization/use71IntrinsicFunctions
• translator/use71PropSetGeneration
• translator/use71ParserAssignment
• assembly/model/useBlock4ContiguousSets
• /translator/pandc/comparepandcalgorithms
• /translator/pandc/use6xalgorithms
• /Compatibility/CheckForTopLevelClassMismatch

In addition, the com.pega.pegarules.generation.parseoverride bootstrap option is no longer supported. Remove this option from the system settings.

System state data is saved for 90 days

System state data is now saved to the database for 90 days and can be downloaded as a JSON file. Having previous system state data available is useful for debugging system problems. Operators with the pzSystemOperationsObserver privilege can download system state data from the Cluster Management landing page for either the entire cluster or a single node. In addition, the PersistClusterState and PersistNodeState agents have been added to the Pega-RulesEngine ruleset for persisting system state data to the database.

For more information, see Downloading the system state.

PegaDATA connection settings now required in the prconfig.xml file

If you use the default prconfig.xml file that is included with Pega^® Platform, and you have not removed the PegaDATA connection settings, no action is required. If you use a custom prconfig.xml file, for example, for running tests, ensure that the database connection settings for PegaDATA are not blank.

For more information about the connection settings, see PegaDATA connection settings in the prconfig.xml file.

Node classification replaces NodeID-based configuration

For simpler cluster administration and better application resiliency, Pega^® Platform is moving toward a node classification model. Although agents will continue to work by using NodeIDs for several upcoming releases, use node types instead of NodeID configuration for agents, listeners, and decisioning services for more efficient operations and upgrades.

For more information, see Node classification.

Improvements to email case triaging

Improvements to Pega Intelligent Virtual Assistant™ (IVA) for Email make the system more robust and user friendly. When you reply to emails in a triage case, you can forward the email, reply to all, and use the carbon copy (cc) and blind carbon copy (bcc) fields. You can also send Pulse messages to discuss an email case without exposing the information to external users. You are notified in the Email Manager and Case Manager portal if you receive Pulse messages. Even when an email case has been resolved and appears as read-only, you can still send Pulse messages.

For more information, see Email Manager portal and Email triage.

Improved search indexing performance

Search indexing now uses a queue processor to improve indexing performance. Indexing can automatically restart if the database goes down temporarily. This saves time and manual action. As a result of using the queue processor for indexing, the following changes have been made to the Search Landing page.

• You cannot cancel indexing from the Search landing page. Cancel indexing by stopping the queue processor from the Data flow landing page.
• The progress message is not shown. View progress on the Queue Processor landing page.
• Queue processor information has been added.

For more information, see Stopping or pausing search reindexing.

Improvements to the Email channel configuration and content analysis

To make the Intelligent Virtual Assistant™ (IVA) for Email more useful and easier to manage, you can track all the Email channel configuration changes that you or other operators make. The system now also detects defined entities and topics, not only in the contents of the email messages and its attached files, but also in the email subject field which improves the responsiveness of IVA to emails. You can map same text that appears in an email triage case to different entities. In previous versions of Pega Platform, only the email body was analyzed but with subject analysis, now the entire email is analyzed for topics and entities, including its salutation and signature.

For more information, see Tracking configuration changes in the Email channel and Enabling the analysis of subject field content during email triage.

More visibility of your production level

You can now see the production level of your environment in a new gadget that is available in all Pega Platform™ workspaces. To ensure that you immediately recognize your current environment, you can give it a unique name that is displayed when you click the gadget. In addition to specifying your production level and environment name on the System form in Dev Studio, you can now specify those values on the System & nodes page in Admin Studio.

For more information on Admin Studio, see Modifying your environment name and production level.

For more information on Dev Studio, see Specifying the production level.