Published Release Notes

End of support for Microsoft Internet Explorer 8 and quirks mode applications in Pega 7.1.9

In accordance with Microsoft’s announcement to discontinue support for Internet Explorer 8 in January 2016, Pega 7.1.9 does not support Internet Explorer 8, nor does it support non-HTML5 standard user interfaces.

You must upgrade to Microsoft Internet Explorer 9 or later or use Google Chrome, Apple Safari, or Mozilla Firefox. If you are using Internet Explorer 9 or later, you must turn off compatibility mode by accessing the Compatibility View settings.

Note the following:

• Pega 7.1.9 does not support user interface rules that are not based on HTML5 standards (rules in quirks mode).
• If you use applications that are rendered in quirks mode, which enables Pega 7 to correctly display and render non-HTML5 standard user interfaces, you must update them to standards-based HTML5 user interfaces when you upgrade to Pega 7.1.9 or later. Pega 7 provides automated tools to help you migrate your applications.
• Pegasystems Global Customer Support will not investigate or fix any Pega 7.1.9 bugs or support requests that are exclusive to Internet Explorer 8 or quirks mode user interfaces.

You can quickly identify which components of your application user interface are not HTML5 standards-based by clicking Designer Studio > User Interface > HTML5 Application Readiness.

Upgrading to Pega 7.1.9 and a newer browser offers the following benefits:

• These browsers are HTML5 and CSS3 compliant.
• New features are supported and existing features work as intended.
• The Pega 7 Platform user interface is displayed and rendered as intended.
• Browser security is enhanced.

If you have additional questions about browser support, see the Platform Support Guide or contact Pegasystems Global Customer Support.

Real-time pulse processing for multinode systems

Multinode development environments now use real-time pulse processing. Previously, when a change was made on one node, the pulse processing interval could take a minute or more for that change to be reflected on another node. Now, when a rule is changed on one node, that change is immediately reflected on all the other nodes in the cluster. This change helps to ensure that users are running a rule on the same node as where the rule was changed.

Verifying that a Pega 7 Platform instance is running

You can verify whether a Pega 7 Platform instance is up and running by entering this URL: http://<<hostName:port/contextName>>/PRRestService/monitor/pingservice/ping

The Pega 7 Platform Engine responds with HTTP Response Code 200 if the instance is available. The response contains JSON text in the format { "duration":"<time in milliseconds>" }. Any other response codes or timeout indicate that the instance is unavailable.

Updated default system pulse processing settings

The default settings for system pulse processing have been updated in this release.

Upgrades to Pega 7.1.9 from a previous version of the Pega 7 Platform use database pulse by default. Database pulse synchronizes rule changes at a periodic interval across all nodes in a system.

New installations of Pega 7.1.9 use cluster-based pulse by default. Cluster-based pulse immediately updates rule changes across all nodes in a system after the changes are saved.

You can change the database pulse setting to the cluster-based pulse setting by updating the value attribute for initialization/pulse/transport to "cluster" in the prconfig.xml file or in the Dynamic System Settings. Changing from database pulse to cluster-based pulse requires a full cluster restart after the changes are made.

For more information, see Pega-RULES agents.

Database storage used for passivation in High Availability mode

When an application is running in High Availability mode, the value attribute for initialization/​persistrequestor/storage in the prconfig.xml file or the Dynamic System Settings​ now defaults to "database."

Previously, applications running in High Availability mode required shared passivation, where either initialization/​persistrequestor/storage was set to “OnTimeout” or a custom passivation mechanism was used. The change to using database by default provides persistent storage for passivation, and provides control for the landing page for High Availability.

For more information, see Understanding passivation and requestor timeouts and the High Availability Administration Guide.

PegaDISTRIBUTION Manager (PDM) is no longer available

The PegaDISTRIBUTION Manager (PDM) is no longer available in the Pega 7 Platform. The related PDN articles and help topics have been archived.

Primary key constraint error when using JBoss

A primary key constraint violation exception might occur in the following situation: you use JBoss EAP 6.4 and SQL Server 2012 with a JDBC 4 driver, and you use two or more file listeners or JMS MDB listeners with concurrent threads that create work objects that use multiple files. If a primary key constraint violation exception occurs in this situation, update the data source configuration file to set the jta parameter to true. For example, set <datasource jta="true" jndi-name-"java:/jdbc/PegaRULES>.

Improvements to email case triaging

Improvements to Pega Intelligent Virtual Assistant™ (IVA) for Email make the system more robust and user friendly. When you reply to emails in a triage case, you can forward the email, reply to all, and use the carbon copy (cc) and blind carbon copy (bcc) fields. You can also send Pulse messages to discuss an email case without exposing the information to external users. You are notified in the Email Manager and Case Manager portal if you receive Pulse messages. Even when an email case has been resolved and appears as read-only, you can still send Pulse messages.

For more information, see Email Manager portal and Email triage.

Improved search indexing performance

Search indexing now uses a queue processor to improve indexing performance. Indexing can automatically restart if the database goes down temporarily. This saves time and manual action. As a result of using the queue processor for indexing, the following changes have been made to the Search Landing page.

• You cannot cancel indexing from the Search landing page. Cancel indexing by stopping the queue processor from the Data flow landing page.
• The progress message is not shown. View progress on the Queue Processor landing page.
• Queue processor information has been added.

For more information, see Stopping or pausing search reindexing.

Improvements to the Email channel configuration and content analysis

To make the Intelligent Virtual Assistant™ (IVA) for Email more useful and easier to manage, you can track all the Email channel configuration changes that you or other operators make. The system now also detects defined entities and topics, not only in the contents of the email messages and its attached files, but also in the email subject field which improves the responsiveness of IVA to emails. You can map same text that appears in an email triage case to different entities. In previous versions of Pega Platform, only the email body was analyzed but with subject analysis, now the entire email is analyzed for topics and entities, including its salutation and signature.

For more information, see Tracking configuration changes in the Email channel and Enabling the analysis of subject field content during email triage.