Excessive service invocation count
Valid from Pega Version Pega Platform
Apply a hotfix to eliminate excessive service invocations. After upgrades, the service invocation count for Lucene search results might be up to four times greater than before the upgrade. The Pega 7 Platform moved from Lucene to Elasticsearch in Pega 7.1.7.
If any of the following situations apply to your installation, you must apply a hotfix:
- You installed any version prior to Pega 7.1.7 and you do not plan to upgrade at this time.
- You upgraded from any version prior to PRPC 6.3 to any version prior to Pega 7.1.7.
- You upgraded from 7.1.6 or earlier to Pega 7.1.7 or Pega 7.1.8 and you did not change your indexing to Elasticsearch.
The workaround depends on your version:
- For PRPC 6.3 SP1, apply HFix-27840 and HFix-28856.
- For other versions of the Pega 7 Platform, use My Support Portal to request the hotfixes for your system.
Beginning with Pega 7.1.9, the issue has been resolved.
Disregard this startup error for Oracle Weblogic deployments
Valid from Pega Version 7.2.2
If you install, upgrade, or update your Oracle Weblogic application server to Pega 7.2.2, disregard the error stack that begins with text similar to the following:
ERROR - WebLogic Server 12.1.3.0.0 Wed May 21 18:53:34 PDT 2014 1604337 Oracle WebLogic Server Module Dependencies 12.1 Tue Mar 11 15:35:15 MDT 2014 WebLogic Jersey Server Integration 3.0 Fri Feb 21 10:55:11 UTC 2014 must use JDK 1.8+ with WebSocket
2016-11-07 06:13:01,690 [ WIN-L3EEURCNCP1] [ STANDARD] (pr.DefaultAsyncSupportResolver) ERROR - Real error: Unable to configure jsr356 at that stage. ServerContainer is null
This message appears because the Pega 7.2.2 real-time notification feature initially tries to use WebSocket and then falls back to long polling. The Pega 7 Platform does not support WebSocket for Oracle Weblogic servers, and instead uses long polling for real-time notifications.
Disregard this Comet support error at startup
Pega 7.2.2 introduced real-time notifications using Comet technologies like WebSocket and long polling. WebSocket provides the best results, but both WebSocket and non-blocking long polling must be supported by your application server. If your application server does not support WebSocket and non-blocking long polling, you might see an error stack that begins with text similar to the following:
ERROR - If you have more than one Connector enabled, make sure they both use the same protocol, e.g NIO/APR or HTTP for all. If not, org.atmosphere.container.BlockingIOCometSupport will be used and cannot be changed. java.lang.IllegalStateException: Tomcat failed to detect this is a Comet application because context.xml is missing or the Http11NioProtocol Connector is not enabled. You must use the atmosphere-native-runtime dependency in order to use native Comet Support
You can disregard this message.
However, to take advantage of the improvements to real-time notifications, enable WebSocket support:
- For IBM WebSphere Application Server Liberty Core, see your deployment guide for instructions on configuring the application server.
- For Red Hat JBoss, see your deployment guide for instructions on enabling WebSocket support.
- For Apache Tomcat application servers, consider upgrading to Tomcat 7.0.53 or later which supports WebSocket.
Disregard this Java script console message
Valid from Pega Version 7.2.2
Pega 7.2.2 introduced real-time notifications by using Comet technologies such as WebSocket and long polling. WebSocket provides the best results, but both WebSocket and non-blocking long polling must be supported by your application server. If your application server does not support WebSocket, you might see a JavaScript error that begins with text that is similar to the following text:
WebSocket connection to 'ws://vnbamdevapp01:8080/prweb/PRPushServlet/... Error during WebSocket handshake: Unexpected response code: 501_getWebSocket @ pzpega_ui_messaging_1802554968!!.js:1195 pzpega_ui_messaging_1802554968!!.js:3265 Websocket closed, reason: Connection was closed abnormally (that is, with no close frame being sent). - wasClean: falselog @ pzpega_ui_messaging_1802554968!!.js:3265 pzpega_ui_messaging_1802554968!!.js:3265 Websocket failed on first connection attempt. Downgrading to long-polling and resending
You can disregard this message.
However, to take advantage of the improvements to real-time notifications, enable support for WebSocket:
- For IBM WebSphere Application Server Liberty Core, see your deployment guide for instructions on configuring the application server.
- For Red Hat JBoss, see your deployment guide for instructions on enabling WebSocket support.
- For Apache Tomcat application servers, consider upgrading to Apache Tomcat 7.0.53 or later which supports WebSocket.
Batch database processing improvements
Valid from Pega Version 7.3
Batch database processing has been enhanced to ensure that a constraint violation does not occur when you save transactions to a table with a foreign key dependency. Because batch processing changes the order of save operations, it is disabled for transactions with foreign key dependencies. Disabling batch processing ensures that a record with a foreign key dependency on another record will not be written before the record on which it is dependent.
For more information about how batch database processing works and how to enable and disable it, see Batch processing during database write operations.
prpcUtils script fails when the connection property file location is specified
Valid from Pega Version 7.2.2
If you run the --connPropFile
argument to specify the location of the connection properties file, the script fails with the following error:
Problem: failed to create task or type ac:/antcontrib.org:for
This error does not appear if you do not pass the --connPropFile
argument, or if you use the scripts.
As a workaround, edit the
file:- Open .
Locate the following line:
<taskdef resource="net/sf/antcontrib/antcontrib.properties" uri="ac:/antcontrib.org">
Replace that line with the following line.
<taskdef resource="net/sf/antcontrib/antlib.xml" uri="ac:/antcontrib.org">
Save and close the file.
Agents not running after update of EAR-based deployment
Valid from Pega Version 7.1.7
If you update an EAR-file deployment and your update meets both of the following criteria, you must redeploy the prpc_*.ear file for your application server after you complete the update to avoid agent-related errors:
- Updating from Pega 7.1.7, Pega 7.1.8, or Pega 7.1.9
- Updating to Pega 7.1.10, 7.1.11, 7.2, or 7.2.1
If you do not redeploy the prpc_*.ear file, you will see the agent-related issues that are described in the support article Agents are not running.
For information about redeploying, see the Pega 7 Platform Update Guide for your target version of the Pega 7 Platform.
Data schema requires update after multitenant upgrade
Valid from Pega Version 7.2.2
After an out-of-place, multitenant upgrade to Pega 7.2.2 from Pega 7.2 or later, the PR_DATA_TAG_RELEVANTRECORD table that is in the existing data schema is not present in the new rules schema. The table must be present in the rules schema for the upgrade to the rules schema to work. Copy the PR_DATA_TAG_RELEVANTRECORD table from the existing data schema to the new rules schema, and then upgrade the new rules schema. The PR_DATA_TAG_RELEVANTRECORD table is not required to be in the rules schema. After the rules schema upgrade is finished, drop the copy of the table that is in the new rules schema before you upgrade the data schema.
Improve cluster security by limiting concurrent operator sessions
Valid from Pega Version 7.3
You can increase the security of a Pega® Platform cluster by limiting the number of concurrent sessions allowed for each operator. Because operators typically do not require multiple concurrent sessions for performing their work, limiting the number of sessions reduces the chance that an unknown or untrusted person could access systems in the cluster. Use the new setting Number of concurrent sessions allowed for each operator on the Production tab of the System Data Instance form to configure the number of concurrent sessions for operators. You must restart your system when you change this setting. You can also create a list of operators by using the presence/maxsessions/operators/whitelist Dynamic System Setting, to which the maximum number of concurrent sessions setting will not apply.
For more information, see System form - Completing the Production tab.
New System Queue Management landing page
Valid from Pega Version 7.3
You can manage your system queues from the new System Queue Management landing page. You can use this landing page to quickly and efficiently debug applications without exiting Designer Studio. In addition to viewing items in a queue, you can defer, remove, and requeue items in a queue, stop items in progress, and view an item's XML.
As a result of this enhancement, the Broken Queue landing page has been removed.
For more information, see System Queue Management landing page.