Published Release Notes

New database tables for email bots

Pega Email Bot™ now uses two new database tables that make the system more reliable and improve system performance. The pc_work_triage table stores complete information about email triage cases for the email bot. The pr_index_tracktriageactions table stores information about captured actions in triage cases.

Upgrade impact

During an upgrade to Pega Platform™ 8.5, a dedicated job scheduler automatically migrates resolved and open triage cases to these email bot tables in the background. If you expose additional properties as database columns or expose additional custom columns in the pc_work table, you must prepare your application for this automated migration. For more information, see Migrating triage cases to new tables.

What steps are required to update the application to be compatible with this change?

If the pc_work table in your application has no additional properties or custom columns, there is nothing to do; if it does, prior to an upgrade to Pega Platform 8.5, you must extend the pyPopulateColumnNamesExtension data transform to any exposed additional columns in legacy tables with this information.

For more information, see Database schema for email bot tables.

Optimized data schema upgrade

Several improvements have been made to optimize the speed of the data schema upgrade to help you experience minimal downtime during upgrade to Pega Platform 8.5™. The data schema upgrade process optimizations include the following improvements:

• Optimized database index creation during upgrade
• Optimized synchronization process to detect duplicate rules during the application import process
• A new upgrade setting for Pega Cloud® Services operators that reduces the time to upgrade clients that run large Pega applications, such as the CRM Suite

For more information, see Limit upgrade downtime with data schema upgrade improvements (8.5).

Support for hotfix file verification

Pega Platform hotfix files are now digitally signed so that they can be verified and authenticated. If your Pega Platform™ instance allows outbound URL connections, hotfix files are verified automatically during installation. If your Pega Platform instance does not allow outbound URL connections, you can verify the files manually by using third-party tools. Alternatively, if your Pega Platform instance does not allow outbound URL connections and you do not use third-party tools to verify hotfix files, you can import a certificate revocation list (CRL) for Pega Platform to use when checking the files to see if they have been revoked. 

For more information, see Verifying the authenticity of hotfix files. 

Search and Reporting does not index large items

When using the Search and Reporting (SRS) microservice in Pega Platform™ 8.5, you might encounter problems with indexing large out-of-the-box rules. The issue is not visible in Queue Processors, but you can access logs to verify which items the system does not index.

PegaWAI ruleset deprecated in 8.5

Accessibility functions that were contained in the PegaWAI ruleset are now integrated into the main Pega Platform™. Consequently, the user interface in your applications now features accessibility functions out of the box, so you no longer need to use the PegaWAI ruleset to ensure accessible behavior in your application.

For more information, see Building an accessible UI.

Tags disappear from Rich Text Editor source mode

When you use Rich Text Editor in HTML source mode, some tags disappear from the markup, which causes backward compatibility issues and data loss.

Cause

Pega Platform™ version 8.5.5 introduced the DOM Purifier security plugin. The plugin removes potentially vulnerable tags, including custom tags, from the raw HTML code in the Rich Text Editor source mode.

Workaround

You can disable the DOM Purifier plugin by adding the the window.disableDomPurifier = true markup to the userWorkForm HTML fragment rule.

Alternatively, as of Pega Platform version 8.5.6, you can add a tag to the allow list by including the window.rteCustomAllowedTags = ['myCustomTag'] snippet in the userWorkForm HTML fragment rule. 

In Pega Platform versions 8.5.6 to 8.6, the iframe tag is added to the allow list by default.