Improved case auditing in App Studio
Valid from Pega Version 8.5
In Cosmos UI, App Studio now supports expandable case steps. This enhancement helps users quickly navigate a case and provides deeper insight into the case flow. In addition, Cosmos UI also introduces an improved history view that helps you better meet your business auditing requirements.
For more information, see Managing Cosmos UI settings in case designer.
Upgrade impact
After an upgrade to Pega Platform 8.5 or later, the history and chevron designs change automatically. However, applications with custom history settings might still display the styling that you defined in the override.
What steps are required to update the application to be compatible with this change?
If your application uses custom settings and you want to use the updated history, remove the overrides from the pyWorkCommonActions rule.
Tamper-proof Pega Web Mashup loading
Valid from Pega Version 8.5
To protect your application from hackers, Pega Web Mashup is now loaded in a more secure way. The system generates a channel ID in the mashup code for validation on the server, before passing the mashup request.
For more information, see Creating a mashup.
Upgrade impact
After an upgrade to Pega Platform 8.5, existing mashups, which do not have the channel ID parameter in their code, cannot load and users see the access control warning.
What steps are required to update the application to be compatible with this change?
If you need to maintain full availability of the mashup during the upgrade of the production environment, perform the steps in Migrating existing mashups.
New database tables for email bots
Valid from Pega Version 8.5
Pega Email Bot™ now uses two new database tables that make the system more reliable and improve system performance. The pc_work_triage table stores complete information about email triage cases for the email bot. The pr_index_tracktriageactions table stores information about captured actions in triage cases.
Upgrade impact
During an upgrade to Pega Platform™ 8.5, a dedicated job scheduler automatically migrates resolved and open triage cases to these email bot tables in the background. If you expose additional properties as database columns or expose additional custom columns in the pc_work table, you must prepare your application for this automated migration. For more information, see Migrating triage cases to new tables.
What steps are required to update the application to be compatible with this change?
If the pc_work table in your application has no additional properties or custom columns, there is nothing to do; if it does, prior to an upgrade to Pega Platform 8.5, you must extend the pyPopulateColumnNamesExtension data transform to any exposed additional columns in legacy tables with this information.
For more information, see Database schema for email bot tables.