Published Release Notes

References to parameters in text control

The enhanced Text control now supports referencing the parameters in the Property field, and a more flexible application of the Field Value, that you can now use in the Value field. As a result, you can now use more development options, increase reuse, and more accurately reference specific data.

For more information, see Adding a Text control.

Pagination for repeating dynamic layouts

Repeating dynamic layouts now support pagination, so that you can display extensive sets of data in smaller portions. Additionally, you can add custom icons or messages to inform users whether more data is available.

For more information, see "Pagination" in Configuration options for layouts.

Automatic model training when mapping entities to case properties in Email Bot

You can now initiate automatic feedback to entity models in Pega Email Bot™, during manual mapping of email content to a case property.

To enable automatic feedback, you set the Work-Channel-Triage.pyIsRuntimeFeedback rule to true in Pega Platform™. By default this feature is disabled. Enabling this feature ensures that the email bot is more responsive by automatically copying detected entities, such as names, locations, dates, and ZIP codes, to case type properties of a case type.

For more information, see Email triage, Email channel NLP model and Enabling the NLP model training for the email channel.

Set a time zone for the DateTime control

The DateTime control now supports the selection of a specific time zone. Apart from the default local time zone, you can choose a Java-supported time zone or enter a property. For example, you can make it easier for a manager working in New York to schedule a task for a worker in London by configuring a calendar picker on user forms to show a date and time for Europe/London.

Beginning with this release, the calendar picker defaults to the current time in the time zone that is defined in the operator record. Previously, it defaulted to the local time zone of the system.

For more information, see Specifying a time zone for a DateTime control.

Upgrade impact

After a successful upgrade, the DateTime gadget displays the time in the current operator's locale, which is defined on the operator rule form or in the browser.  

What steps are required to update the application to be compatible with this change?

If you need to display the system time from which the user has logged in, and if this is not the same as the time in the user's locale (based on the browser setting), set the Locale field in the operator ID to be blank so that the browser-based setting and the displayed time are the same as the system time.

Accelerated design of sections

The user interface design of your application now supports actions such as copy, paste, or delete on multiple user interface components at the same time. This enhancement accelerates the user interface design in Dev Studio when you work with templates and in App Studio when you design the sections of your run-time interface.

Dynamic configuration of the primary navigation of a web interface

The web channel interface of your application now supports adding, removing, and reordering user interface pages that are relevant to your application. By configuring the layout directly in a web channel interface, you get a dynamic overview of the current web interface and design the navigation experience.

For more information, see Configuring the navigation menu for a portal and Modifying the name and icon of a page.

New palette categories for user interface components

Harnesses and sections now include a new categorization palette for user interface components, where each category serves as a meaningful container for specific elements. The new palette helps you more effectively locate and use the user interface components that you want. This enhancement improves the interface design process in Dev Studio, as well as the authoring experience of the run-time user interface in App Studio.

Improved rich user interface controls in IVA for Web Chatbot

In Pega Intelligent Virtual Assistant™ (IVA) for Web Chatbot, you can use additional rich user interface controls, such as the time and date picker or a simple form, to help users accomplish tasks more quickly and to limit errors. IVA for Web Chat can now also display a welcome message in the chat window, for example, to inform the user about the person with whom they are chatting.

For more information, see Streamline conversations in IVA for Web Chatbot with rich user interface controls.

Upgrade impact

The new Ul controls for Web Chatbot are enabled by default upon upgrade. If you do not want the controls enabled, you must disable them.

Also, if you have changed the styles for the welcome message, you may need to make changes to the welcome message to incorporate the new areas in the bot conversation area (such as quick replies).

What steps are required to update the application to be compatible with this change?

Existing channels will behave as they did previously, so you should determine whether you want to use the new UI controls. If you want to use the new Ul controls, configure the new design-time options.

If you have changed the default styles for the welcome message, review the new settings to ensure that the welcome message is configured properly. 

New capabilities of the rich text editor

The enhanced rich text editor has a new plug-in that helps the users skip a few configuration screens by uploading image files directly from the file system. When they copy and paste content from a word processor or a spreadsheet, the text retains the original formatting. The developers can now configure all toolbar options, such as bulleting or font formatting, so the users can focus only on the tools that they need and work more efficiently.

For more information, see Selecting the property for a Rich text editor control.

Streamlined user interface for designing case life cycles

Case life cycle design now supports reorganizing stages by dragging them to a different position and renaming stages by selecting their text field. The user interface for designing a case life cycle is now more intuitive and provides a better user experience.