Published Release Notes

Data propagation for questionnaires in case types

Pega Platform™ now provides a tool to prepopulate answers in a questionnaire that runs in a case by propagating data from a parent case. At run time, specified questions in a questionnaire that users complete as part of case processing, can display answers by using information that users already provided in the parent case. As a result, you speed up the development of your application and help users process cases and complete questionnaires faster.

For more information, see:

• Deliver user-friendly questionnaires by prepopulating answers (8.6)
• Running a questionnaire in a case

Case outcome predictions in case types

Pega Platform™ introduces the use of machine learning and AI in Case Designer. You can now use predictions in case types, both in App Studio and Dev Studio. By using predictions, your application can predict various outcomes, such as the possibility of reaching a positive or negative case resolution, so that you can prioritize work, route cases according to risk, or optimize the case flow in other ways. You can use predictions when you create conditions in the condition builder, for example, when you define a business logic for routing assignments. 

For more information, see:

• Prioritize and route case work by predicting case outcomes 
• Predicting case outcome
• Creating predictions for case management

Virtual questions deprecated in 8.6

Following the improvements in Pega Intelligent Virtual Assistant (IVA), the creation of virtual questions is now deprecated and planned for removal. To avoid additional effort during updates to future releases, do not use deprecated features. For optimal application performance and efficient development of conversation processes, you now collect information from users by using the Ask a question smart shape.

For more information, see Adding a case type conversation process for a conversational channel and Asking a question in a case.

Embedded properties in DX API v2 requests are no longer removed

In Pega Platform version 8.5, when you use the POST and PATCH v2 DX API methods with an embedded page property included in the content element of the request, the system removes all properties in the embedded page that are included in the case but are not a part of the request. Now, the merge logic has been modified to update embedded page fields sent up in the request, and keep other fields unchanged.

This feature simplifies client code and prevents data corruption.

Handlebars library update

Pega Platform version 8.6.4 uses the 4.7.7 version of the Handlebars template to generate client-side template files. The updated version, which is the latest available, introduces a wide variety of security fixes and new features that improve application reliability.