Flow rules not supported in IE8
Valid from Pega Version 7.1.1
In versions prior to 7.1.2, flow rules do not open in Internet Explorer 8 (IE8). Upgrade your system to the latest version of PRPC or access flows from another supported browser.
Deprecated end user portals
Valid from Pega Version 7.1.1
The following portals are no longer be supported:
- SysAdmDD
- WorkUserDD
- WorkManagerDD
As a best practice, customize standard, supported portals rather than update your existing portals to include new features.
Limited access for end user portals
Valid from Pega Version 7.1.1
The following portals are only accessible from supported versions of Internet Explorer in “quirks” mode:
- WorkUser
- WorkManager
Nesting dynamic containers not supported
Valid from Pega Version 7.1.1
Do not include a section containing a dynamic container inside of another dynamic container. This configuration may cause performance issues resulting in unexpected behavior at runtime, and is not supported.
Operator presence record tracks disconnected status of operators
Valid from Pega Version 7.3
The state attribute in the operator presence record now tracks the operator connection status of DISCONNECTED, in addition to tracking the operator connection status of ACTIVE, AWAY, or OFFLINE. Operators are disconnected if their browser crashes, if they close a browser session without logging out of the system, or if the network connection is down. The DISCONNECTED status helps prevent work from being routed to operators who are not online or not available.
When the operator restores the browser session or the network connection is restored, the Pega® Platform updates the operator connection status to ACTIVE.
For more information, see Tracking the online presence of operators.
Designer Studio keyboard navigation
Valid from Pega Version 7.3
Keyboard navigation adds speed and convenience to Designer Studio. To open the command palette and search within or select from a list of Designer Studio menu options, press Ctrl+Shift+P (Command+Shift+P on a Mac). For more information, see Navigate Designer Studio menus with the keyboard.
Enhanced autocomplete control with combo box functionality
Valid from Pega Version 7.3
You can now add combo box functionality to an autocomplete control. You enable this functionality on the Presentation tab of the control. In the combo box, search results that match the search criteria are displayed in a list that you can scroll through by clicking the down arrow.
For more information about how to configure an autocomplete control as a combo box, see Autocomplete Properties — Presentation tab.
Consistent authoring experience for sections
Valid from Pega Version 7.3
Section references inside a dynamic layout have the same configuration options as a top-level section within a section (section include). Section references reduce the need for included sections, reduce the size of the document object model (DOM), and provide a more consistent authoring experience. You can specify a container format, set view and update privileges, and defer content load for sections within or outside of a dynamic layout. For more information see Harness and Section forms - Adding a section.
Support for following users in the Pega Express and Case Manager portals
Valid from Pega Version 7.3
You can now follow users in both the Pega Express and Case Manager portals. Posts that are made by users whom you are following are displayed in your Pulse activity feed in your dashboard. In addition, an icon indicates whether followed users are online.
For more information, see the following help topics:
Enhancements to the Send Email smart shape
Valid from Pega Version 7.3
The following enhancements have been made to the Send Email smart shape:
- You can now configure the Send Email smart shape in Pega Express.
- You can use templates, such as a rejection template, in your email.
- You can use property values, which allow you to insert the value of a field in your case type, such as First Name, within the email.
- You can insert a link to the case ID in your email.
- You can more quickly configure your recipient list by using two options, instead of one, to send messages to either a list of email addresses or to fields.
- You can choose to send either all case attachments in an email, or you can send attachments of a specified attachment category or an attachment type field. You can specify multiple attachment categories and attachment type fields.
For more information, see the following help topics: