Introduction of Customer Movie
Valid from Pega Version 7.2.1
Customer Movie provides the Event Catalog, where you can create multiple event types to collect customer data from specific input streams or batch uploads. This data is stored in a new type of data set called Event Store. Use the Customer Movie feature to make informed and personalized decisions for your customers, and to accelerate decisions.
For more information, see Creating an event in the Event Catalog.
Enhanced entity extraction with the CRF method
Valid from Pega Version 7.2.1
The Free Text Model rule now uses the Conditional Random Field (CRF) method for named entity extraction. The CRF method improves the accuracy of entity extraction by using sequence tagging and by reducing the number of false positives that were generated in the process of extracting named entities from the text. In addition, you can define your own custom entities and import them into the Pega 7 Platform as entity extraction rules that contain Rule-based Text Annotation (Ruta) scripts.
For more information, see Improved Free Text Model rule type.
Support for Twitter data recovery
Valid from Pega Version 7.2.1
You can configure a Twitter data set to use the new playback option to recover tweets that the system could not retrieve during a period of time in which tweets were unavailable, such as during a data flow failure. You can specify the time period for which you want to retrieve Twitter data and enter the maximum number of tweets that you want to retrieve.
For more information, see Improved Free Text Model rule type.
Flexbox layout mode for dynamic layouts
Valid from Pega Version 7.2.1
The flexbox layout mode is available for dynamic layouts and is now the default layout mode for newly created dynamic layouts. In a flexbox layout, sections contained within the layout can grow or shrink to fit the available space, providing a more efficient way to distribute space between items in a container. Existing dynamic layouts can be converted to the flexbox layout mode. You can configure the layout mode on the Presentation tab of the Dynamic Layout property panel.
For more information, see Dynamic Layout Properties — Presentation tab.
Harness settings container format includes option for no markup
Valid from Pega Version 7.2.1
The harness container format includes a No markup option. This option removes the non-semantic table tags from the container header, making it more consistent with current UX best practices. The No markup option is required for the new flexbox-based dynamic layouts to work correctly in Internet Explorer 11.
For more information, see Harness form — Adding a container.
Time-based retrieval of Facebook posts
Valid from Pega Version 7.2.1
You can now control the amount of data that is retrieved from Facebook data sets by using the new search functionality for Facebook data set records. You can limit the retrieval of posts to any number of past weeks, days, hours, or minutes to get only the data that is relevant to your business objective or that you lost as a result of a system outage or failure.
For more information, see: Improved Free Text Model rule type.
Improved monitoring of data flow runs
Valid from Pega Version 7.2.1
To monitor the status, progress, and statistics of a data flow run, open it on the Data Flows landing page. Use the run and distribution details to report on data flow progress and possible service-level agreement (SLA) breaches. Run details are available at the node and partition level. Component-level statistics are available for the run, nodes, and partitions.
For more information, see the Data Flows landing page.
Field value inspector in Live UI
Valid from Pega Version 7.2.1
Easily identify and translate field values with the field value inspector. You can also use the field value inspector to validate translations and update missing or incorrect translations. The field value inspector is on the Localize tab of Live UI.
For more information, see Field Value Inspector.
Categorize repeating dynamic layouts
Valid from Pega Version 7.2.1
Rows of a repeating dynamic layout can be categorized by a property. Categorization is useful for creating date-based navigation or categorizing list items. You can also set the maximum height of a repeating dynamic layout in the Presentation tab of the repeating dynamic layout properties. You configure categorization on the Operations tab of the repeating dynamic layout.
For more information see Repeating dynamic layout - Operations tab.
Adaptive learning without using an interaction ID
Valid from Pega Version 7.2.1
When you configure the Strategy shape in a data flow to capture the response to previous decisions, you do not have to provide an interaction ID. Instead, during the process of adaptive learning, adaptive models can query the Event Store data set over a specified period of time to retrieve decisions that were made for each response. This way, you eliminate the need to store the interaction ID on the client side.
For more information, see Delayed learning of adaptive models.