Published Release Notes

Deprecated end user portals

The following portals are no longer be supported:

• SysAdmDD
• WorkUserDD
• WorkManagerDD

As a best practice, customize standard, supported portals rather than update your existing portals to include new features.

Limited access for end user portals

The following portals are only accessible from supported versions of Internet Explorer in “quirks” mode:

• WorkUser
• WorkManager

Nesting dynamic containers not supported

Do not include a section containing a dynamic container inside of another dynamic container. This configuration may cause performance issues resulting in unexpected behavior at runtime, and is not supported.

Revamped view authoring in Cosmos React

Applications that use Cosmos React now feature updated case and portal authoring tools, including more templates, improved view editing, and more intuitive management of UI components.

This change empowers citizen developers to build applications through configuration as opposed to customization, and reduces development time while also providing a prescriptive environment for creating optimal customer experience.

For more information, see Configuring forms and views.

Predictive models can drive predictions

You can use predictive models as the basis of your predictions. As a data scientist, you can now use Machine Learning Operations (MLOps) to replace models in your system. You can replace a model in a prediction with a PMML, H2O MOJO, or Pega OXL predictive model, as well as a scorecard or field, and then approve the update for deployment to a production environment. You can respond to a Prediction Studio notification that an active model does not generate enough lift and decide to replace the low-performing model with a high-accuracy model. You can also update a prediction on a regular basis, for example, whenever you develop a new churn model in an external environment.

For more information, see Replace models in predictions and migrate changes to production with MLOps.

Improved UI accessibility

Pega Platform™ now supports W3C Web Accessibility Initiative guidelines more fully, which creates a better user experience for people who rely on assistive technologies, such as screen readers.

The user interface now features the following enhancements:

• Improved keyboard navigation and updated ARIA attributes for layouts, including dynamic, repeating, and table layouts.
• Updated navigation for AJAX and dynamic containers.
• More precise keyboard navigation and focus control for pop-up components, such as SmartTips.
• Fixed accessibility gaps in out-of-the-box actionable controls and form components, such as buttons and text fields.
• More accessible error messages with improved color schemes and focus control. To meet the WCAG ARIA guidelines, the Show next Error bar has been retired and substituted with more accessible error symbols.
• Accessibility code included in the Pega Platform ruleset by default, without the need for additional configuration.

For more information, see Supported keyboard navigation.

Improved scroll functionality in vertical tabs

When you scroll content in an application that uses the Cosmos theme, the UI now remembers the scroll position even if you switch between vertical tabs, for example, in the case details section. Previously, the application reset the page to the topmost position every time you switched tabs. This update improves the user experience by reducing context switching.

Loading cues in Pega Platform

Pega Platform™ applications that rely on the Cosmos React framework now feature a visual placeholder for the page that is being loaded. The system displays an indicator when loading portals, cases, simple pages, and list pages. This update provides users with a visual cue that their request is being processed, which improves the user experience.

Enhancing the performance of your Next-Best-Action strategy with globally optimized strategies

Starting in version 8.6, Pega Platform™ combines the versatility of Next-Best-Action Designer with strategy performance enhancements provided by using globally optimized strategies (GOS). Decrease the run time and memory usage of executing the Next-Best-Action strategy in batch or real-time scenarios by using the globally optimized strategies generated by Next Best Action Designer.

GOS is supported by Pega Platform's standard business change management process. GOS rules are automatically included in relevant revision packages.

For more information, see Enhance the performance of your Next-Best-Action strategy with globally optimized strategies (8.6).

Support for picklists with parameterized data pages in App Studio in Cosmos React UI

You can now use data pages with parameters to populate a property of the picklist type with filtered results in App Studio. For example, in a survey case type, you can use a parameterized data page to configure cascading drop-down controls in which the values in a secondary drop-down list are based on the value that the user selects in the primary drop-down list. With dynamically-sourced picklists, you get greater flexibility in configuring picklists, and users see more accurate values.

For more information, see link Dropdown control Properties — General tab.