Upgrading to Hazelcast 4.x requires downtime during upgrades to Pega Infinity 8.6
Valid from Pega Version 8.6
Upgrade impact statement
On-premises upgrades of Pega Infinity release 8.4.2 and later to version 8.5.1 or later on Tomcat and PostgreSQL are completed with near-zero downtime. However, upgrading to Hazelcast 4.x requires that you shut down and restart your application server.
What is required to update the application to be compatible with this change?
Hazelcast 3.x is enabled by default. For near-zero downtime upgrades, you do not need to perform any action.
For instructions about upgrading to Hazelcast 4.x, see one of the following topics:
- For near-zero downtime upgrades from Pega Infinity release 8.4.2 or later on Tomcat and PostgreSQL, see "Optional: upgrading to Pega Platform version 8.6: Upgrading to Hazelcast 4.x" in Near-zero downtime Upgrade Guide for Pega Platform version 8.4.2 and later for Tomcat and PostgreSQL.
- For all other upgrades, see "Optional: upgrading to Hazelcast 4.x" in the appropriate upgrade guide.
Case outcome predictions in case types
Valid from Pega Version 8.6
Pega Platform™ introduces the use of machine learning and AI in Case Designer. You can now use predictions in case types, both in App Studio and Dev Studio. By using predictions, your application can predict various outcomes, such as the possibility of reaching a positive or negative case resolution, so that you can prioritize work, route cases according to risk, or optimize the case flow in other ways. You can use predictions when you create conditions in the condition builder, for example, when you define a business logic for routing assignments.
For more information, see:
- Prioritize and route case work by predicting case outcomes
- Predicting case outcome
- Creating predictions for case management
Virtual questions deprecated in 8.6
Valid from Pega Version 8.6
Following the improvements in Pega Intelligent Virtual Assistant (IVA), the creation of virtual questions is now deprecated and planned for removal. To avoid additional effort during updates to future releases, do not use deprecated features. For optimal application performance and efficient development of conversation processes, you now collect information from users by using the Ask a question smart shape.
For more information, see Adding a case type conversation process for a conversational channel and Asking a question in a case.
Improved indexing of StringList and StringGroup property types
Valid from Pega Version 8.6
Search and Reporting Service in Pega Platform™ 8.5 may improperly index StringList and StringGroup property types. As a result, the data model does not include the affected properties.
Upgrade impact
After upgrading to Pega Platform version 8.6, the system requires that the classes with the StringList or StringGroup type are reindexed.
What steps are required to update the application to be compatible with this change?
On the Search Landing Page, manually reindex all the classes that include properties with the StringList or StringGroup types to ensure that all your data is present in the data model. Alternatively, if finding specific instances of classes is difficult, you can reindex all classes in your application.
For more information, see Indexing class data.
End of active support for Cosmos React version 8.6
Valid from Pega Version 8.6
As of the release of Pega Platform™ version 8.8 in October 2022, the early adopter Cosmos React (now Constellation) UI is no longer supported. Consequently, Pega support teams no longer accept assignments and incident reports for the 8.6 version of Cosmos React and DX SDK. Upgrade to a later version of Cosmos React or Constellation to maintain support.