Published Release Notes

Add subspaces within spaces

You can now create subspaces within spaces. By adding a subspace, you can collaborate on a subtopic that is related to the topic of the parent space. For example, you can create an Annual Day subspace within the Events space.

For more information, see Creating a subspace.

PATCH support for REST integrations

REST connectors and REST services now include support for integrating with REST APIs that require using the PATCH method. REST integrations that support the PATCH method allow you to make partial updates to individual resources while retaining data that does not require an update. With PATCH support, you no longer need to write complex custom code to integrate with services that require using the PATCH method.

For more information about REST integrations, see Connect REST form - Completing the Methods tab.

Configure REST connectors for standard-compliant endpoints

REST connectors now support all standards-compliant endpoint URLs, regardless of how those URLs use query parameters.

This URL support allows you to do the following actions:

• Include repeated query string parameters in a URL.
• Omit a query string parameter if the value of the parameter is empty when you send a request.
• Apply appropriate encoding for different URL components.

For more information about REST connectors, see Connect REST form.

Support for sourcing case and Pulse attachments from repositories

You can now source case and Pulse attachments from repositories, which provides a complete solution for attachment management. In addition, unlike other external sourcing solutions, repositories do not require OAuth 2.0 authentication, so that you can connect to repositories that use non-interactive authentication.

For more information, see Configuring external sourcing options for attachments. 

Elasticsearch reports support string comparison operators

To improve performance, reports that use string comparison operators in filters can now run queries against Elasticsearch instead of querying the database. The following operators are now supported for Elasticsearch queries.

• Starts with, Ends with, Does not start with, and Does not end with
• Contains and Does not contain
• Greater than, Less than, Greater than or equal, and Less than or equal

In cases where a query cannot be run against Elasticsearch, the query is run against the database, for example, if the query includes a join. To determine if a query was run against Elasticsearch, use the Tracer and enable the Query resolution event type. For more information, see Tracer event types to trace.

Add varied content to a case with Recent content gadget

In an end user portal such as Case Manager, you can now add any type of file to your case by using a Recent content gadget. You can create documents by using a rich text editor, uploading existing files, or attaching URL addresses. Collaborate on all types of content with other members of your team by providing the necessary documents for your case.

For more information, see Adding content to a space (for App Studio), Adding content to a space (for Dev Studio).

Pin enhancements in spaces

Improve discussions in spaces and stimulate effective communication by using enhanced capabilities of pins. For example, you can search, filter, and like pins, or pin content of a space to another space.

For more information, see Pinning content to a space.

Create and assign tasks in Pulse

You can now create and assign tasks in Pulse for case work that needs to be completed within a specific time frame. For example, you can assign a task to yourself as a reminder to upload proof of address documents to a Car Loans case by the end of the day.

For more information, see Creating a task in Pulse, Enabling users to post messages in the activity feed.

OAuth 2.0 support in Integration Designer

Integration Designer now supports the configuration of OAuth 2.0 authentication with authorization code and client credential grant types. Use OAuth 2.0 authentication when creating a new data type, replacing a data source, or updating a data source.

For more information about REST integrations, see About Connect REST rules, and for more information about OAuth 2.0 Authentication, see OAuth 2.0 providers.

Personalize survey questions by reusing properties

Now you can create more dynamic and personalized surveys by incorporating answers to previous questions in subsequent questions. For example, you can ask users to provide their place of residence, and then reuse this data in the questions that follow. By using this feature, you create personalized surveys that are more engaging and more specific to users’ needs.

For more information, see Reusing answers in a question.