Published Release Notes

Support for application-specific REST API calls

You can now call an authenticated REST API in the context of any application that is listed on an operator record by using the application alias URL. With the application alias URL, you can also develop REST services without changing the access group in the service package. REST services run in the context of the access group that points to the provided application, instead of the access group that is specified in the service package.

For more information, see Invoking a REST service rule.

Complete email and notification approval in App Studio

App Studio now supports complete email approval configuration directly in the Case Designer. Email approval settings now include composing a new message or selecting a template, saving templates to a library for future reuse, and adding attachments to an email. Additionally, you can now send the approval as a push notification to mobile users. With full configuration of email approval in App Studio, you save time and create unique and personalized email messages and push notifications in a no-code, intuitive way. 

For more information, see Obtain approvals from email and push notifications from App Studio (8.5), Requesting approval by email and push notification.

Business logic routing of approval steps

Pega Platform™ now supports routing of approval steps by applying business logic, in both App Studio and Dev Studio. Business logic uses a set of conditions to determine the most appropriate worker to approve a case by routing the approval based on defined conditions. For example, in a loan request case, the application can route the approval step to a manager if the importance of the case is set to high. For greater accuracy, business logic can also use skill set, availability, and workload to determine the appropriate worker. With business logic routing, you increase work efficiency and speed up case resolution.

For more information, see Determine a relevant case approver by using business logic (8.5), Requesting approval from users.

Failed Robotic Assignments work queue type changed to Standard

The default Failed Robotic Assignments work queue type is now Standard. In previous releases, the default type was Robotic. For usage information, see Configuring a work queue for robotic automation.

Upgrade impact

After upgrading to Pega Platform 8.5 and later, you cannot save case types in which you configure the Queue for robot smart shape to route new assignments to the Failed Robotic Assignments work queue. Existing assignments that you routed to the Failed Robotic Assignments work queue are not affected.

How do I update my application to be compatible with this change?

As a best practice, do not use the Failed Robotic Assignments work queue in your custom implementations. Instead, configure the Queue for robot smart shape to route new assignments to a Robotic work queue. When possible, update existing case types to use the robotic work queues that you created in your application.

Savable data pages support loading pages individually from a page list

You can now load individual pages in a page list from single object data pages to your case and data types. This functionality allows you to save autopopulated properties with the Load each page individually option using a flow action, save data page smart shape, or the activity method.

For more information, see Saving data in a data page as part of a flow.

Default Create stage in a case life cycle

Pega Platform™ now adds a default Create stage to a case life cycle every time you create a new case type, both in App Studio and Dev Studio. The default Create stage includes a view that users interact with to provide initial data before case processing begins. Consequently, you can now easily locate the view to make any necessary changes. In the background, the Create stage makes a case type independent from the starting process, which removes relevant advanced configurations and makes application development faster.

For more information, see Capture initial data faster with the default Create stage (8.5), The Create stage.

Internal rules in search results and explorers

Using old: is no longer supported in search. You can include internal rules in search results and make them available in the Application and Records explorers. Include internal rules in search results either by adding the PegaDevelopmentruleset to your application or by clicking the Enable diagnostic features option in your operator preferences.

REST APIs for VTable cache management and quiesce operations

You can access, control, and manage in-memory VTable in cache for a specific rule class and instance name by using new Nodes REST APIs. You can reassemble and reload rules across the cluster and obtain cache entries for a specific node in the cluster. You can also start and cancel the quiesce process on any node in the cluster by using either immediate drain or slow drain.

For more information, see Pega API for Pega Platform 7.4 and Pega API.

REST APIs for cache management and requestor pools management

You can manage various caches in Pega^® Platform, for example, the clean cache or the repopulate cache, or you can get cache statistics for the authenticated user by using the new Caches REST APIs. You can manage requestor pools, for example, clear a requestor pool, by using the new Pools REST APIs. These APIs allow external systems to consume and manage Pega resources.

The new REST APIs are for Conclusions Cache, Declarative Page Cache, Declarative Rules Cache, Rule Cache, Application-Based Assembly (ABA) Cache, and Requestor Pool Management.

For more information, see Pega API for Pega Platform 7.4 and Pega API.

REST APIs for viewing Pega Platform configuration settings

New REST APIs in the Nodes category provide a view of the current configuration settings for any node in a cluster or for an entire cluster. You can also find a specific node ID by listing all the nodes in the cluster. To diagnose settings issues for a node, you can download the prconfig.xml file.

For more information, see Pega API for Pega Platform 7.4, Pega API, and Viewing the current configuration settings for a node or the whole cluster.