Word merge support with Microsoft Silverlight plug-in
Valid from Pega Version 7.1.3
PRPC features that integrate with the Word merge capability are now cross-browser. ActiveX controls (which are only compatible with IE) have been replaced with Microsoft Silverlight. This plug-in must be downloaded separately from Microsoft, as it is not shipped with PRPC.
Some common PRPC features affected by this change include the Application Document Wizard, App Profile, Specifications Landing Page, Specification form, and Case Type Landing Page.
Prior to using these features, Users of PRPC 7.1.3 need to set up their client system(s) as follows:
1. Install Silverlight plug-in
Follow the PRPC prompt to install Silverlight when you attempt to use the Word merge feature:
Or download package directly: www.microsoft.com/silverlight/
2. Install PRPC prerequisites
Microsoft Internet Explorer (IE) browsers automatically detect the need for PRPC prerequisites and will prompt for install:
Non-IE browsers will load a pop-up window when the user attempts to use the Word merge feature. Use the link to manually download PRPC prerequisites:
Extract the .zip file, execute setup.exe and follow the install wizard:
Administrators setting up multiple clients at once may refer to the pzSLpreReqs.cab available in the PRPC 7.1.3 resource kit.
3. Restart browser
Log out of PRPC, close all open sessions and restart your browser.
The PRPC feature integrated with Word merge is now ready for use; Silverlight prompts are no longer displayed.
4. Troubleshooting
Silverlight installation requires access to your file system and a registry setting update to “trust” the associated Verisign certificate. Contact your administrator if you encounter any security or permission errors during this process.
See the PRPC Developer Help for more information on browser setup requirements.
Case Management
Valid from Pega Version 7.1.3
This release had a focus on extending key capabilities to improve the ease of configuration based on early adopter feedback. Improvements were made in run-time performance, especially in high volume situations with complex case configurations. A series of cosmetic changes and fixes are included.
- The Wait shape now supports dynamic references.
- Issues were addressed with the CreatePDF and the CascadingApproval Smartshapes.
- Attachments have been improved.
- Issues with the Create Case Type functionality were addressed.
- The Pega Pulse functionality has been improved, including its performance.
- When auditing a work item, History is now the default tab.
Data Management
Valid from Pega Version 7.1.3
Improvements to data handling were made for the Data Pages, autopopulate properties, and reference properties. Lightweight lists were optimized.
- Property references are now maintained on the Work Page.
- PageList properties can reference a Data Page.
- Auto-populate properties can be used in a seciton to show results from a Data Page.
- Data Pages can run in “Page” mode as well as “List” mode
- The "Rules Not Using Lightweight List" report was enhanced.
- A PageList property that references a Data Page may be used to populate a grid.
- Related autopopulated properties can now be referenced.
Integration
Valid from Pega Version 7.1.3
Usability enhancements have been made to the integration wizards. The REST end-point integration has been improved, and XML parsing functionality has been enhanced.
- PRPC services can return Report or Listview data as XML.
- Work items may now be processed when accessing from a link in system-created emails.
- An SMTP outage will not cause an application to stop working.
- File listener will now read files using a leading asterisk (*).
- XML Parse rule will handle schema validation.
- PegaImageViewer will now work with Version 7.1.
- Security measures are enhanced for SOAP connections to web services.
- After generating rules using REST wizard, the Undo Generation button will delete all the generated rules.
- Email wizard has been improved.
Enhanced Wait shape
Valid from Pega Version 8.4
Pega Platform™ now supports the enhanced Wait shape that configures the case to wait for the resolution of all child cases instead of only the child cases of a specific type. When you set up the Wait shape to stop a case until it reaches a certain status, you can decide whether the shape considers statuses from a whole case life cycle, or only the statuses after the wait begins. The enhanced Wait shape provides you with greater control over resolution of your cases.
For more information, see Pausing and resuming processes in cases in Dev Studio, Pausing and resuming processes in cases in App Studio.
Improved data page performance
Valid from Pega Version 8.4
Data pages that are sourced from report definitions now support server-side paging. This functionality optimizes the performance and memory of data pages, making them more efficient at retrieving large lists of data. In addition to getting page indicators at the top of a grid, you can sort and filter columns in a grid in conjunction with paging. If you want the system to use server-side pagination, you can also enable pagination from the Data page rule form.
For more information, see Defining data page access.
Email supports Microsoft Graph
Valid from Pega Version 8.4
Email integration with Microsoft Office 365 now supports Microsoft Graph. By using Microsoft Graph, you can process inbound email more securely and avoid using less secure protocols, such as IMAP and POP3.
For more information, see Creating an email account.
Email listener enhancements for faster email processing
Valid from Pega Version 8.4
Enhanced email listeners now process more emails in less time. To increase throughput, you can configure email listeners to process several emails simultaneously, instead of one at a time.
For more information, see Creating an email listener.
Support for data page aggregation
Valid from Pega Version 8.4
You can now aggregate data from multiple sources for faster and easier implementations. With this feature, you can load data pages more easily without using an activity or data transform.
For more information, see Creating a data page.
Case tags for improved case search
Valid from Pega Version 8.4
Pega Platform™ now supports enhanced tagging for case types so that you can search cases by tags. As a result, tagging is more consistent because you can define a set of suggested tags that users can add to their posts and cases. When users search for cases, they can apply several filters, for example, recently added or most frequently used tags.
For more information about tags, see Tagging cases in Dev Studio, Tagging cases in App Studio.