Logic-based assignment routing
Valid from Pega Version 7.2.2
You can now define business logic that controls when and by whom an assignment is processed in a case. By routing assignments to a specific user or group of users, you can help ensure that cases are resolved faster.
For more information, see Logic-based assignment routing.
More efficient load management strategies for large data pages
Valid from Pega Version 7.2.2
The processing of large data pages on the Pega 7 Platform server during the packaging of offline apps is now faster and much more memory-efficient, especially in environments with many concurrent users. Server communication with the data source is now also optimized by reducing the number of data transfers to only what is needed. In addition, all types of refresh strategies are supported for large data pages.
For more information, see Tutorial: How to use large data pages to store large reference data in offline mobile apps.
New Mobile Apps form for defining and building mobile apps
Valid from Pega Version 7.2.2
You now create and build mobile apps from the Mobile Apps form instead of from the Mobile tab of the Application rule form. The new console is a control center for mobile apps where you can gather applications, services, components, and settings in one place to fully customize your apps in the Pega 7 Platform. You can create and build one instance of a custom mobile app and define multiple native mobile apps that can use the Pega Mobile SDK. To push notifications to an Android or to an iOS device, you must define an SDK mobile app in the Pega 7 Platform with a certificate set that has push notifications enabled.
For more information, see Configuring a custom mobile app and Configuring push notifications for an SDK app.
Caching of common rules in offline mobile apps
Valid from Pega Version 7.2.2
To help start offline-enabled mobile apps more quickly from the time when the server was started, you can now cache common Pega 7 Platform rules, including node scope data pages. Optionally, you can also either cache all node scope data pages, with the exception of the selected ones, or cache only the node scope data pages that are explicitly specified. You set up the offline caching options for your custom mobile app in the Advanced tab of the Access Group rule form.
For more information, see the Offline Configuration section in Access Group form - Completing the Advanced tab.
Robotic Process Automation (RPA) support for Pega 7 applications
Valid from Pega Version 7.2.2
You can now use Robotic Process Automation (RPA) to automate repetitive and unattended back-office activities directly from your Pega 7 application. By using RPA with your application, you can batch process large volumes of cases faster and with fewer errors compared with manual case processing. You configure the automations in Pega Robotics Automation Studio.
For example, when an automobile insurance claim is submitted, an automation can analyze the submitted information, look up and verify policy holder information, and update web and desktop applications with case information.
For more information, see:
Improvements to guided tour creation
Valid from Pega Version 7.2.2
Usability improvements to creating and managing guided tours enable you to more efficiently create tours that introduce the key features of your application. Now, you configure the Manage guided tour action on a control to start, continue, or dismiss a tour, instead of specifying an API script.
For more information, see Managing a guided tour.
Testing push notifications service connection and configuration
Valid from Pega Version 7.2.2
From the Push Notifications console, you can now quickly test the configuration of and connection to the push notifications services for both the Android and iOS platforms. Testing push notifications helps to eliminate issues that might occur when you are using a firewall or a secure connection (SSL) between the Pega 7 Platform and your mobile app. If any configuration, connection, or service test errors are generated, you can download and examine the contents of a log file to determine the cause of the error.
For more information, see Testing push notifications.
Upgrade utility for Get Next Work performance
Valid from Pega Version 7.2.2
You can run a utility to upgrade Get Next Work processing to more quickly process assignments that were created in versions of the Pega 7 Platform earlier than 7.2.2. Performance is automatically improved on new installations.
For more information, see Upgrading Get Next Work performance.
Create case and Wait smart shapes available in Case Designer
Valid from Pega Version 7.2.2
Two smart shapes have been added in Case Designer. Use the Create case smart shape in a case step to create another case, a child case, or multiple child cases. Use the Wait smart shape to pause the process of a case under specified conditions.
For more information, see Adding a preconfigured step to a process.
Data transform support in offline-enabled applications
Valid from Pega Version 7.2.2
You can now use data transforms in offline-enabled applications to reduce the need to write your own custom JavaScript functions. Data transforms are automatically packaged for offline use when they are configured on flow connectors, as preprocessing or postprocessing data transforms on a flow action, or on refresh actions or data transform actions on controls in a section. You also can run a data transform in offline mode by using a Run Script action or a custom JavaScript function, provided you add the data transform definition to the rule of offline-supported data transforms.
For more information, see Data transform support in offline mode.