Logic-based assignment routing
Valid from Pega Version 7.2.2
You can now define business logic that controls when and by whom an assignment is processed in a case. By routing assignments to a specific user or group of users, you can help ensure that cases are resolved faster.
For more information, see Logic-based assignment routing.
Robotic Process Automation (RPA) support for Pega 7 applications
Valid from Pega Version 7.2.2
You can now use Robotic Process Automation (RPA) to automate repetitive and unattended back-office activities directly from your Pega 7 application. By using RPA with your application, you can batch process large volumes of cases faster and with fewer errors compared with manual case processing. You configure the automations in Pega Robotics Automation Studio.
For example, when an automobile insurance claim is submitted, an automation can analyze the submitted information, look up and verify policy holder information, and update web and desktop applications with case information.
For more information, see:
Improvements to guided tour creation
Valid from Pega Version 7.2.2
Usability improvements to creating and managing guided tours enable you to more efficiently create tours that introduce the key features of your application. Now, you configure the Manage guided tour action on a control to start, continue, or dismiss a tour, instead of specifying an API script.
For more information, see Managing a guided tour.
Upgrade utility for Get Next Work performance
Valid from Pega Version 7.2.2
You can run a utility to upgrade Get Next Work processing to more quickly process assignments that were created in versions of the Pega 7 Platform earlier than 7.2.2. Performance is automatically improved on new installations.
For more information, see Upgrading Get Next Work performance.
Customizable New Application wizard
Valid from Pega Version 7.2.2
The redesigned New Application wizard streamlines the process of creating and configuring applications, and introduces customizable application templates. When you create an application from an application template, the template defines the wizard steps that gather the information that is needed to configure your new application based on the template. After you specify the required information in the wizard, the system creates an application with the required case types, data types, access groups, and operators. You can create multiple templates, depending on the needs of your business. Sample template types are provided.
For more information, see New Application wizard.
Create case and Wait smart shapes available in Case Designer
Valid from Pega Version 7.2.2
Two smart shapes have been added in Case Designer. Use the Create case smart shape in a case step to create another case, a child case, or multiple child cases. Use the Wait smart shape to pause the process of a case under specified conditions.
For more information, see Adding a preconfigured step to a process.
Generate an XSD file for XML format output
Valid from Pega Version 7.3.1
You can now use Business Intelligence Exchange (BIX) to generate an XSD file for existing XML output when the Get all properties check box is selected on the Definition tab of the Extract rule form. You can now validate the XML output and generate DDL statements by using the generated XSD file. Some tags might not be included in the generated XSD file because of missing values in the XML output.
For more information, see Generating an XSD file for XML output.
Class structure expanded for surveys and questions
Valid from Pega Version 7.3.1
You can now create surveys and questions at any class level. Because there is no longer a restriction on which class of flows can use the Survey and Question smart shapes, you can create more contextual surveys that reference embedded properties, or instances of classes, that you define outside the Work- class structure.
For more information about using the Survey or Question smart shapes in a flow, see Integration methods for surveys.
Locatable pages are deprecated
Valid from Pega Version 7.3.1
Locatable pages are deprecated. Use a data page instead. Data pages provide improved performance. When you save a rule that has a Locate Page Activity or when you create an activity of type Locate page, a guardrail warning is displayed indicating that this feature has been deprecated.
For information about data pages, see Data pages.
Like and bookmark Pulse messages
Valid from Pega Version 7.3.1
You can now like messages that are posted to Pulse and view the number of likes for each message. You can also bookmark the messages that you want to view in your activity feed.
For information about Pulse enhancements, see:
- Pega Express 7.3.1 – Communicating with Pulse
- Pega Platform 7.3.1 – Pulse enhancements for social collaboration