Reference spaces and documents in Pulse
Valid from Pega Version 8.1
You can now reference spaces and documents when you post Pulse messages. By including a link in your Pulse message that opens a relevant space or application document, you can add context to a conversation.
For more information, see:
- App Studio – Adding a reference in Pulse
- Dev Studio – Adding a reference in Pulse
Add comments to feed source messages
Valid from Pega Version 8.1
Users can now post comments on messages from feed sources in their activity feed. By adding comments to these types of messages, users can discuss topics from internal or external data sources, for example, Twitter updates on their organization. You can configure a feed source to allow comments on messages from the source.
For more information, see Adding a feed source for the activity feed.
View mini user profiles in Pulse
Valid from Pega Version 8.1
You can now view mini profiles of users who post messages and users who are referenced in Pulse, by clicking the name of the user. A mini profile contains the user's job title, reporting manager, organization, and links to call and send email to the user. By seeing a brief overview of a user profile, you can access important information about users and contact them more quickly.
For more information about Pulse, see:
- App Studio – Communicating with users by using Pulse
- Dev Studio – Communicating with users by using Pulse
Use spaces to collaborate with users
Valid from Pega Version 8.1
You can now collaborate with other users in your application on a specific area of interest by using spaces. By restricting the discussion of certain topics to the users of a space, you can avoid broadcasting irrelevant messages to all users in your application.
For more information, see:
- App Studio – Collaborating with users by using spaces
- Dev Studio – Collaborating with users by using spaces
Collaborate on shared content by using documents
Valid from Pega Version 8.1
You can now share additional information about cases with all users in your application by using documents. Documents enable you to view shared content on a landing page and collaborate on the content with other users in Pulse so that you can resolve cases more quickly.
For more information, see:
- App Studio – Collaborating on shared content by using documents
- Dev Studio – Collaborating on shared content by using documents
Ability to search case attachments in Pega Cloud Services
Valid from Pega Version 8.1
File repositories in Pega Cloud Services are now indexed. Indexing allows your application users to search case attachments from end user portals based on content and metadata.
Translation support added to application guides
Valid from Pega Version 8.1
You can now localize the content in your application guides. By referencing paragraphs instead of rich text in your chapters and tasks, you can provide guidance to users in their native language.
For more information about application guides, see Creating a guide for end users.
Default filter settings for Pulse feed sources
Valid from Pega Version 8.3
Set default filters for Pulse messages, so that users see only relevant posts. Users can temporarily change these settings at run time to view messages from different feed sources, and restore the default settings by refreshing the page.
For more information, see Adding a feed source for the activity feed.
Improved creation of When rules with the condition builder
Valid from Pega Version 8.3
Define conditions for When rules by using the condition builder view. You can create new or select existing values, and then group conditions with ANDs, ORs, or advanced logic. The condition builder does not support functions; the method for defining the conditions to use functions is the same as in the previous versions of Pega Platform™.
For more information, see Defining conditions with a condition builder, Defining conditions for a When rule.