Case Manager option for searching only attachments
Valid from Pega Version 7.2
Case Manager search now has an option to search only case attachments. When you search attachments, a new column in the search results displays a paperclip icon with the number of attachments that match the search string. You can click the number to display a list of matching attachments for the selected case.
The Declarative Network display is now cross-browser compatible
Valid from Pega Version 7.2
The Declarative Network display can now be displayed on all browsers.
New Pulse gadgets for developers
Valid from Pega Version 7.2
Pulse for the Pega 7 Platform provides two new gadgets: pxContextFeed and pxActivityFeed.
The pxContextFeed gadget is a section that you can integrate with your application. Users can use this gadget to communicate with other users by creating and sharing posts within a given context. You can also customize the gadget or build your own Pulse interface by using a number of APIs.
The pxActivityFeed gadget aggregates all the activity feeds for the cases that a user follows without requiring that individual cases for posts be viewed.
For more information, see the help topic Pulse gadgets and custom APIs.
New Pulse gadget for users
Valid from Pega Version 7.2
You can use Pulse to communicate and collaborate with other users. For example, in Pulse you can post messages, share files, select cases for which you want to receive emails, search for content, and view an activity feed in your dashboard that aggregates your Pulse posts.
For more information, see Pulse for social collaboration.
New types of steps in a process
Valid from Pega Version 7.2
You can add assignments, subprocesses, and preconfigured steps to a process in Case Designer. By using these new step types, you can quickly enhance your case life cycle and identify opportunities for reuse. This change also delivers a more consistent experience to users who are working in Case Designer and Process Modeler.
For more information, see Steps in the life cycle of a case.
Reusable components in a case life cycle
Valid from Pega Version 7.2
You can easily add an existing process or user action to the life cycle of a case type. By reusing functionality in your application, you can reduce the time that it takes to configure a case type.
For more information, see Steps in the life cycle of a case.
Simplified creation of case types
Valid from Pega Version 7.2
You can create a case type in a single step, which enables you to process cases and use Case Designer immediately. Because some features are now extracted from the process of creating a case type, you can gradually add complexity at your own pace. For a guided experience of adding a data model or life cycle to your case type, follow the prompts in Case Designer.
For more information, see Adding a case type to your application.
Data modeling in context for case types
Valid from Pega Version 7.2
You can access the part of your data model that is relevant to your context. By using the Data model tab in Case Designer, you can quickly add, remove, or configure the fields that are used by an individual case type.
For more information, see Data models for case types.
Access views in one location
Valid from Pega Version 7.2
You can access the relevant views for your case type in one place. By using the Views tab in Case Designer, you can review and edit views that are used in your case life cycle. You can also configure standard views to quickly customize the fields that are displayed when a user creates, edits, or reviews a case.
For more information, see Views in a case type.
Improved modularity of case life cycles
Valid from Pega Version 7.2
You can add processes to a stage in the life cycle of a case. By organizing related steps into processes, you can design a life cycle that is modular and easy to reuse. This change also makes it easier for stakeholders to understand the flow of events when reviewing your case types.
For more information, see Modular life cycles for cases.