Published Release Notes

Add subspaces within spaces

You can now create subspaces within spaces. By adding a subspace, you can collaborate on a subtopic that is related to the topic of the parent space. For example, you can create an Annual Day subspace within the Events space.

For more information, see Creating a subspace.

Support for sourcing case and Pulse attachments from repositories

You can now source case and Pulse attachments from repositories, which provides a complete solution for attachment management. In addition, unlike other external sourcing solutions, repositories do not require OAuth 2.0 authentication, so that you can connect to repositories that use non-interactive authentication.

For more information, see Configuring external sourcing options for attachments. 

Add varied content to a case with Recent content gadget

In an end user portal such as Case Manager, you can now add any type of file to your case by using a Recent content gadget. You can create documents by using a rich text editor, uploading existing files, or attaching URL addresses. Collaborate on all types of content with other members of your team by providing the necessary documents for your case.

For more information, see Adding content to a space (for App Studio), Adding content to a space (for Dev Studio).

Pin enhancements in spaces

Improve discussions in spaces and stimulate effective communication by using enhanced capabilities of pins. For example, you can search, filter, and like pins, or pin content of a space to another space.

For more information, see Pinning content to a space.

Create and assign tasks in Pulse

You can now create and assign tasks in Pulse for case work that needs to be completed within a specific time frame. For example, you can assign a task to yourself as a reminder to upload proof of address documents to a Car Loans case by the end of the day.

For more information, see Creating a task in Pulse, Enabling users to post messages in the activity feed.

Personalize survey questions by reusing properties

Now you can create more dynamic and personalized surveys by incorporating answers to previous questions in subsequent questions. For example, you can ask users to provide their place of residence, and then reuse this data in the questions that follow. By using this feature, you create personalized surveys that are more engaging and more specific to users’ needs.

For more information, see Reusing answers in a question.

Discuss documents more effectively by using collaboration feedback

Create meaningful documentation for a case by collaborating with other users of your portal, such as the Case Manager or Worker portal. The collaboration feedback features in Pega Platform™ provide options for you to add Pulse comments to a document by responding to a notification email, share documents as URLs, and download documents as PDF files for offline viewing and editing. Collaboration feedback is a convenient and fast way to add valuable content for your case.

For more information, see Adding content to a space (for App Studio), Adding content to a space (for Dev Studio).

Manage access to the content in your spaces and cases

To more efficiently manage your content, you can grant access to documents only to specific space or case members in a portal that you use. Use this option to provide users with content that is tailored to their specific needs. Provide contextual and consistent documents for your users for more effective communication and case management.

• For App Studio: Adding content to a space, Creating a document.
• For Dev Studio: Adding content to a space, Creating a document.

Add content to cases and spaces from external repositories

Provide meaningful content for your cases and spaces faster by attaching files from third-party repositories. Pega Platform™ now supports sourcing documents from external repositories that you configure in your application. You do not need to download documents first, and then upload them to your case or space.

For more information, see Adding content to a space (for App Studio), Adding content to a space (for Dev Studio).

Reuse when conditions when designing cases in App Studio

Reuse existing conditions to save time when you design a case in App Studio. Now you can use an existing when condition when you create a condition for a stage in your workflow. You can also define custom when conditions and save them for future use.

For more information, see Defining conditions with a condition builder.