Creation of case documents in a case life cycle
Valid from Pega Version 8.4
To save time and further automate your business processes, Pega Platform™ now supports generating case documents as part of the case life cycle. You can ensure that the documents include all necessary information by first creating a document template in a word processor. When you create a template, you add dynamic tags that your application populates with relevant data unique to each case, for example, the case ID and current date. To make your documentation more meaningful, you can also include attachments.
For more information, see Generate case documents in a case life cycle (8.4), Generating case documents in Dev Studio, Generating case documents in App Studio.