Deprecated survey APIs
Valid from Pega Version 7.3
APIs that were available in the PegaSurvey ruleset have been superseded by Pega® Platform APIs. Although older APIs continue to function in this release, it is recommended that you update your flows and flow actions to use the new APIs because they provide the latest survey capabilities, and deprecated features are not supported.
The following table maps deprecated APIs to their replacement APIs.
| Deprecated API | New API | Description |
|---|---|---|
| Work-.QuestionShape | Work-.pzQuestionShape | A flow that displays one simple question. |
| Work-.QuestionShapeScr | Work-.pzQuestionShapeScr | A screen flow that displays one simple question. |
| Work-.SurveyDriver | Work-.pxSurveyDriver | A flow that displays questions in a survey, which can be simple or complex. You can control whether the questions are displayed on one or multiple screens. |
| Work-.SurveySection | Work-.pxSurveySection | A section that displays questions in a survey. You can reference this section from a user action, such as a flow action or connector flow action, in a flow. |
Adding a conversation to a case type
Valid from Pega Version 7.3
You can add a conversation that uses a messaging or voice application (for example, Facebook Messenger) as a channel for adding information to a case. You configure the messaging workflow as part of the case life cycle. At run time, a user working in the selected application sees (or hears) a series of questions that ask the user to enter information.
For more information about adding a conversation in Designer Studio, see Adding a conversation to a case type.
For more information about adding a conversation in Pega® Express, see Adding a conversation to a case type.
Improved interactions for email and Pulse
Valid from Pega Version 7.3
You can now continue a discussion that was initiated by email when you post a message to Pulse or reply to an email message. By providing a consistent thread of discussion in a case, you can keep stakeholders informed while allowing them to use the communication channel of their preference.
For more information about the communication interchange that occurs when you initiate a discussion, see:
- Pega Express 7.3 - Email instantiation
- Pega Platform 7.3 - Email instantiation
Surveys do not display questions with custom templates
Valid from Pega Version 7.3
Because many rules have been refactored or renamed in the Pega-Survey ruleset, questions that use custom templates are not displayed in surveys. To resolve this issue, create a new version of the applicable sections from the Embed-PegaQ-Results-Question class in your application, and then update the sections to include your custom content and logic.