Published Release Notes

Search added for case data

You can enable search for individual case types. When search is enabled for a case type, all text in the case data is searched, making it easy for your application users to find work items.

For information about enabling search for a case type, see Including indexed data during case search.

Multi-answer questions available for surveys

Pega Platform™ now supports multi-answer questions for all types of surveys. You can use multi-answer questions to collect multiple answers from users. For example, you can ask users to list all the languages that they speak by selecting multiple check boxes.

For more information, see Designing a survey.

Enhanced Pulse performance and layout on mobile devices

Pulse performance is now faster on mobile devices. The user interface has been enhanced to enable better collaboration among users. The new Pulse mobile layout provides a better user experience for posting messages, adding attachments, bookmarking content, and so on.

For more information about Pulse, see:

• App Studio – Communicating with users by using Pulse
• Dev Studio – Communicating with users by using Pulse

Archival support added to cases in Pega Cloud

You can now create an archival policy to move inactive cases from Pega Cloud to secondary storage. By periodically purging entries from your database, you can improve application performance.

For more information, see Case archiving.

Case type landing page is created automatically

When you create a case type, a landing page is created automatically. You can add this page to the main menu, operator menu, and mobile tabs. You no longer need to create this page manually.

Define time conditions for pausing a process in App Studio

You can now pause a process in App Studio until a date or time is reached or a certain amount of time has passed. By defining the conditions that pause a process, you can create dependencies among cases in your application.

For more information, see Pausing a process in a case.

Customize the subject line for case emails

You can now customize the subject line for emails that are sent from cases when an assignment is routed to a worklist and when you configure the Send Email shape. You can reference field names in the subject line to make it more meaningful. By customizing the subject line, you can call attention to cases that require action.

For more information, see:

• App Studio – Enabling case notifications and Sending email from a case
• Dev Studio – Enabling case notifications and Sending email from a case

Define participants for case types

You can now configure participants more easily for case types. By defining case participants, you can indicate their relationship with a case and share important case updates with them. You can update case participants at run time, route assignments and approvals to them, and send notifications to them when goals and deadlines are not met.

For more information, see Participant configuration for case types.

Post private messages in Pulse

You can now post messages in Pulse to initiate conversations with selected users within a context. By posting private messages, you can discuss specific topics with relevant users without broadcasting them to all users.

For more information, see:

• App Studio – Posting a message in Pulse
• Dev Studio – Posting a message in Pulse

Reference spaces and documents in Pulse

You can now reference spaces and documents when you post Pulse messages. By including a link in your Pulse message that opens a relevant space or application document, you can add context to a conversation.

For more information, see:

• App Studio – Adding a reference in Pulse
• Dev Studio – Adding a reference in Pulse