Certain flow actions deprecated and replaced
Valid from Pega Version 7.1.7
To ensure compatibility with supported browsers and mobile devices and to enhance ease of design, the following flow actions are deprecated and replaced. As a best practice, use the replacement actions for new development. The deprecated rules are still supported and do not have to be updated.
Deprecated | Replacement |
---|---|
Transfer | Transfer Assignment |
TransferAdvanced | " |
TransferToManager | " |
TransferToWorkbasket | " |
Approve | Approval |
Reject | " |
AttachAFile | Attach Content |
pyAdjustSLA | Adjust Assignment SLA |
pyAdjustSLATimes | " |
pyChangeAssignmentSLA | " |
pyUpdate | Update Case |
For example, the new Transfer Assignment action supports the most common routing options such as operator, workbasket, and reporting manager. Advanced options allow users to escalate, set due dates, update status, and provide instructions.
Transform Assignment form
See Atlas - Standard Flow Actions (Local).
Both Transfer and Transfer Assignment flow actions are displayed in the Bulk Actions tool
Valid from Pega Version 7.1.7
Both the deprecated Transfer flow action and its Pega 7.1.7 replacement Transfer Assignment (pyTransferAssignment) might appear in the menu on the Bulk Actions tool.
Either of the following situations can cause this behavior:
- The original application did not contain the UI-Kit-7 ruleset, for example, the application was built on Pega 7.1.5.
- The default flow actions are based on BulkProcessTransferFlowAction system settings.
- If you add pyTransferAssignment as a local action in a case type rule, users will see both old and new actions.
- The flow actions are still available unless you override the settings.
- The upgraded application uses the UI Kit ruleset, but the Transfer local action was defined in the original case type rule and copied to the application.
- The original is explicitly defined in the application.
- pyTransferAssignment is available through the system settings in the UI Kit.
As a best practice, upgrade Transfer flow actions to Transfer Assignment in your flows and local actions. The UI Kit ruleset ensures that the new flow actions are optimized for mobile interfaces. In addition, Transfer Assignment provides multiple transfer functions (to manager, workbasket, advanced options) in a single form.
Alternatively, keep the original system settings so that the existing flow actions are still available.