A single starting flow creates all ad hoc cases
Valid from Pega Version 7.1.6
An operator can uniformly create ad hoc cases in the My Cases area on the Case Manager portal, on user forms, and in Pega Pulse by way of the standard starting flow pySimpleCaseWorkFlow. Operators can define the routing of the case and an overall SLA when creating the case.
The default action created by the ad hoc flow contains a dashboard that also enables operators to quickly define tasks and add attachments.
Previously, the standard flows pyManualTaskStandardAssignment and pyManualTaskStandardApproval were employed. These are deprecated, but are still supported in existing configurations.
Track the geolocation of audit trail actions
Valid from Pega Version 7.1.6
The geolocation tracking feature allows you to capture latitude and longitude information each time a requestor entry is recorded in the audit trail. A Map it link appears in the Location column on the Audit tab's History tab. Clicking the link renders a Google Map that displays the location based on the coordinates.
To enable this feature, copy the standard when rule pyGeolocationTrackingIsEnabled to your application. You can customize the "default always true" condition to suit your requirements. For example, you can set up a privilege or role that tracks only mobile users rather than all users.
When you use Application Express to create a new application built on a standard Pega application (such as PegaRULES or PegaDM), the system enables geolocation tracking for all case types. You can disable or enable tracking at the case type level using the Geolocation tracking setting on the Case Designer Details tab.