Enhanced Pulse gadget for Cosmos React
Valid from Pega Version 8.6
Together with the DX API, the Cosmos React component now provides an overlay in which users can quickly view and select the feed sources from which to view Pulse messages. Users can also add attachments to their messages, and remove the messages that they post. These enhancements improve collaboration and speed up case resolution. For example, a case worker can view only posts from particular cases, to quickly find a request for additional information about a case, and then provide necessary details by attaching a relevant document.
For more information, see Configuring Pulse feed sources for Cosmos React and Posting a message in Pulse.
New My Pega Cloud portal with enhanced functionality available
You can use the My Pega Cloud self-service portal to restart an environment, download log files, or view high-level details about an environment. For more information, see Managing Pega Cloud environments from My Support Portal.
To access this portal, you must have the appropriate site credentials. To manage your support contacts, see the Support Contact Administrator Guide for additional information.
Support for nested Declare Trigger rules
Valid from Pega Version 8.5
Pega Platform™ now supports nested Declare Trigger rules so that you can conveniently create correlations between actions in your case types. Declare Triggers rules invoke an action when a specified event takes place in a case type. You can now design more complex scenarios faster by nesting more Declare Trigger rules that work in the context of running another Declare Trigger rule. For example, when a case participant changes a postal code in their personal details, a Declare Trigger rule runs and a respective customer service representative (CSR) receives an email. After the CSR receives the email, a nested Declare Trigger rule runs and your application creates a document with the updated personal details and attaches it to the case.
For more information, see Develop applications faster with nested Declare Trigger rules (8.5), Declare Trigger rules.