Create pluggable web storage components for case and Pulse attachments
Valid from Pega Version 7.3
You can now implement and post your own pluggable web storage components for use with case and Pulse attachments. These web components can be plugged in to Pega® Platform without the need to make changes to Pega Platform itself. The ability to create a pluggable web storage component is useful when you want to use a web storage provider that does not have an existing pluggable web storage component.
For more information, see Guidelines for creating pluggable components for storing and sourcing case and Pulse attachments.
Automatically process cases with SharePoint
Valid from Pega Version 7.3
You can now use Microsoft SharePoint Online to store and source case and Pulse attachments and to store and source attachments during automated case processing. Users only have to provide authentication and authorization details the first time they access SharePoint Online or when the trust has expired. The authentication profile must be OAuth 2.0 with a grant type of authorization code. The SharePoint Online component can be downloaded from Pega Exchange. For more information, see Downloading and configuring pluggable content management components.