Published Release Notes

Support for large case attachments

You can now attach large files to a case on a variety of cloud storage options, including Pega Cloud File Storage, Amazon S3, Microsoft Azure, and JFrog Artifactory. Files can be 1 to 2 GB depending on your environment configuration. Attachments are streamed to the selected storage option without being loaded into memory, which reduces the risk of generating an out-of-memory error. Additionally, all cloud instances now have the new Pega Cloud File Storage repository defined.

For more information, see Storing case attachments outside the Pega Platform database.

Data pages can source information from a robotic process automation

When you use robotic process automation (RPA), you can now configure data pages to source information from robotic automations so that you can connect your Pega® Platform application to legacy applications in your enterprise. By using automations to retrieve data and save it to a data page, you can use data virtualization to encapsulate your Pega Platform data model from the physical interface of a legacy system against which the automation is running.

For more information, see Obtaining information from robotic automations.

CRM core data types included in Pega Platform

Customer Relationship Management (CRM) core data types are now included with Pega^® Platform, making it easier to bring your data into your Pega application. You can either import your data into the data tables for the CRM data types or use integration to communicate with your own system of record. The database tables for these data types are non-Pega formatted, which gives you better performance and more control over your data.

For information about the database tables, see CRM data types in Pega Platform.

Use fast processing option does not work

The Use fast processing option on Connect REST and Service REST rule forms does not work unless you obtain the HFix-43000 hotfix from Global Customer Service.

Use the following data model guidelines when using fast processing:

• The JSON property names and the clipboard property names must match.
• The JSON tree structure and the clipboard tree structure must be similar.
• The scalar arrays in JSON must be mapped to the clipboard as page lists.
• Multi-dimensional arrays must be mapped into page lists of page lists with the same embedded property names.

​In addition, page groups, value groups, and Java objects are not supported by fast processing.

Applications not working as expected when using fast processing for Connect REST and Service REST integration

In Pega^® Platform 7.3.1, the Use fast processing option on Connect REST and Service REST rule forms did not work. The functionality has been fixed for Pega 7.4; however, some data model guidelines must be followed. If you use this option in Pega 7.3.1, and you did not follow the guidelines, your application might not work as expected after upgrading. Use the following data model guidelines when using fast processing:

• The JSON property names and the clipboard property names must match.
• The JSON tree structure and the clipboard tree structure must be similar.
• The scalar arrays in JSON must be mapped to the clipboard as page lists.
• Multi-dimensional arrays must be mapped into page lists of page lists with the same embedded property names.

In addition, page groups, value groups, and Java objects are not supported by fast processing.

Data pages can source information from a robotic desktop automation

You can now configure data pages to source information from robotic desktop automations (RDA). Using an RDA to source a data page allows you to connect your Pega Platform™ application to any application that is accessible from an end-user's desktop. By using automations to retrieve data and load it into a data page, you can use data virtualization to separate your Pega Platform data model from the physical interface of a legacy system against which the automation is running.

For more information, see Obtaining information from robotic automations.

Data and integration troubleshooting enhancements

Identify how data is loaded in user interface (UI) elements, discover the data sources used, and navigate to the relevant rules by using the new Live Data tool. Use the Live Data tool to quickly troubleshoot data and integrations by providing data page information or autopopulate properties from the UI without searching through the clipboard.

For more information, see Troubleshooting data in UI elements.

Retrieve a flat list of fields from Pega Digital Experience APIs

You can now use the flatListOfFields parameter to retrieve a list of the fields in a case or flow action. With this parameter, you avoid parsing all the layout information for the Pega Digital Experience API, making it easier for you to see only what you need to build your user interface.

The following Pega Digital Experience APIs support the flatListOfFields parameter:

• GET /casetypes/{ID}
• GET /assignments/{ID}/actions/{actionID}
• GET /cases/{ID}/actions/{actionID}

For more information, see Retrieve a flat list of fields from Pega APIs.

Attachment migration from Pega database storage to a repository

You can now migrate case attachments from Pega database storage to a repository by using a wizard from Pega Platform™. This ability is useful, for example, when you migrate from an on-premises deployment to a Pega Cloud Services environment and you want to reduce the size of your Pega database and manage all your case attachments in a single location.

For more information, see Migrating case attachments to a repository.

Specify a queue of user operations in Pega Digital Experience APIs

You can now specify a queue of page instructions for user operations on embedded pages, page lists, and page groups in Pega Digital Experience APIs. The page instructions allow your client application to more accurately model users’ actions.

Pega Digital Experience APIs support the following operations:

• For embedded pages: DELETE, REPLACE, and UPDATE.
• For page lists: DELETE, REPLACE, UPDATE, APPEND, INSERT, and MOVE.
• For page groups: DELETE, REPLACE, UPDATE, and ADD.

For more information, see Page-related operation queuing with page instructions in Pega APIs.