Published Release Notes

Automatic retries for the SAVE operation on records

Batch and real-time data flow runs now automatically retry the SAVE operation on records when an error occurs because of resource unavailability. This functionality ensures that the records are eventually saved if the target data set is only temporarily unavailable, for example, because of load or network issues.

You can configure the default number of retries for the entire system in a dynamic system setting. To adjust the setting to different resource allocations and operating environments, you can update that number for each data flow run.

For more information, see Changing the number of retries for SAVE operations, Creating a batch run for data flows, and Creating a real-time run for data flows.

Remote device log retrieval from online-only mobile apps

In addition to device logs from offline-enabled mobile apps, Pega Mobile Client™ can now upload device logs from online-only mobile apps. The upload to Pega Platform™ starts when a user restarts the mobile app. You retrieve device logs from a specific device to support remote users and troubleshoot mobile apps.

For more information, see Retrieving device logs.

Improved mobile user experience with spaces

Spaces in mobile apps have been enhanced to provide a wider screen area for navigation between content tabs such as Pulse, Boards, Subspaces, and Tasks. Mobile users can now use native selection controls to choose from the same space-specific actions that are available to users of desktop-based applications. The enhancement improves the usability of spaces and promotes collaboration between mobile users.

Spaces on mobile apps do not require any additional configuration.

For more information about spaces, see Collaborating with users by using spaces.

Increased display area in mobile apps

Mobile apps now support hiding the top and bottom bars when the user scrolls down. When the user scrolls up, the bars appear again. This enhancement improves the mobile user experience by presenting more data on the screen, for example, a longer list of items.

For more information, see Advanced layout options.

REST API for monitoring DSM services

Decision Strategy Manager (DSM) now provides a REST API that you can use to monitor DSM services without having to access Pega Platform™. By integrating your daily monitoring tools with the management REST API, you can retrieve a list of DSM nodes, check the status of these nodes, and view details of a service from all nodes in the cluster.

For more information, see Getting started with Pega API for Pega Platform.

Mobile apps display skeletons for the initial screen load

Android and iOS mobile apps now display a skeleton before the initial screen loads, which enhances user experience and provides faster response to user actions on complex mobile screens or over slow networks. Until the initial screen is ready to be displayed, Pega Platform™ displays an empty placeholder that imitates the actual user interface.

Skeletons for the initial screen in mobile apps do not require any additional configuration.

Create custom criteria for proposition filters by using the condition builder

Proposition filters now use the condition builder to define the criteria that a proposition or group of propositions must match in order to be offered to a customer. The condition builder provides a simple, flexible tool for selecting and grouping the entry criteria.

For more information, see Create custom criteria for Proposition Filter rules with the condition builder (8.3).

Support for multiple work queues in the Email Manager portal

Pega Email Bot™ now provides multiple work queues in the Email Manager portal. With this functionality, operators, such as customer service representatives, can now triage cases more efficiently by selecting different work queues. Operators have access to work queues only for the current Pega Platform™ application.

For more information, see Email Manager portal.

File sharing improvements in custom mobile apps

Case management in custom mobile apps that are built for Android and iOS using Pega Infinity Mobile Client™ is now improved with the enhanced Attach content control. You can now attach files of any type from the device storage and from cloud services, for example, Google Drive or iCloud, or from other mobile apps that are installed on the device. Additionally, you can share any file attachments, except for signature files, in external mobile apps.

For more information, see Enabling attaching files to an application.

Support for Pega Infinity Mobile Client in offline-enabled applications

To take advantage of Pega Platform™ offline features, you can now build offline-enabled applications using Pega Infinity Mobile Client™. An offline-enabled application is built with Pega Infinity Mobile Client by default, and is fast to create and load. 

For more information, see Build offline-enabled applications using Pega Infinity Mobile Client, Offline-enabled application and Pega Infinity Mobile Client, and Pega Mobility and mobile clients.