Open cases in a mobile app with push notifications sent from Pega 7 Platform applications
Valid from Pega Version 7.2.1
Push notification smart shapes in a workflow of a Pega 7 Platform application can now send push notifications that open a case in a custom mobile app. Users working in the field can use this feature to instantly access priority assignments instead of having to search for changes manually.
For more information, see Configuring the Push Notification shape.