Published Release Notes

Low-code styling in mobile apps

The mobile channel now supports enhanced low-code styling and branding of mobile apps. For example, you can customize app icons in three different ways: by uploading an image, by selecting from a list of font icons, or by using the default text-based icons. This enhancement helps you to conveniently customize the look of mobile apps to match the branding guidelines of your company and provide a consistent experience for users across different channels.

For more information, see Applying a custom theme to mobile apps.

Offline support for Cosmos-based mobile apps

Mobile apps that are based on the Cosmos design system now support offline mode. Previously, offline-enabled apps had to rely on the classic look. Now, you can use the low-code Cosmos solutions to design apps that operate reliably regardless of the connection status. 

For more information, see Designing apps for offline mode.

Removal of Pega Mobile Client 7

You can now use a single Pega Mobile Client™ that improves app performance, app development, and meets all your mobile needs. With the introduction of new functionalities for mobile apps, Pega Mobile Client 7 is removed in Pega Platform™ 8.5.

Upgrade impact

After an upgrade to Pega 8.5, you can no longer build mobile apps based on Pega Mobile Client 7, and existing apps based on Pega Mobile Client 7 no longer connect to Pega Platform. App developers can now configure mobile apps with Pega Mobile Client.

What steps are required to update the application to be compatible with this change?

Existing clients that upgrade to Pega 8.5 are automatically switched to Pega Mobile Client.

Condition builder enhancements

To enhance the precision of condition builder in both App Studio and Dev Studio, the new instances include comparator helps you specify the number of field group and field group list instances to which a when rule applies. In addition, a search option that returns results on keypress helps you easily look for existing values.

For more information, see Create conditions in an enhanced condition builder (8.5), Defining conditions in the condition builder.

Web portal reuse removed from the mobile channel

The reuse of web portals for creating mobile apps with a single web view is no longer supported. You can conveniently update your existing channels that reuse web portals to take advantage of the multiple-views experience and native mobile capabilities, such as native mobile list views or floating action buttons.

Upgrade impact

The Reuse web portal option is removed from Pega Platform 8.5 and later.

What steps are required to update the application to be compatible with this change?

App developers need to use the migration tool available on the mobile channel to move their apps to the recommended new navigation designer. When users open existing mobile channel with the Reuse web portal option configured, they are prompted to run through the wizard to upgrade the mobile channel to the latest Pega Mobile Client based configuration. When this is done, app developers should rebuild the app.

Enhanced search in the mobile channel

The search configuration now includes up to three additional secondary fields, such as the case ID, category, cost, date, owner, and active channel. The enhancement increases the usability of search on mobile apps and provides more contextual information in the search results.

For more information, see Adding a search gadget.

Improved mobile channel user experience

Mobile channel authoring now includes two significant enhancements to the user experience. The new instant run-time preview makes security configuration more convenient. In addition, the offline tab is now present by default, to help you build offline-enabled mobile apps and complete assignments in areas with limited connectivity.

Enhanced swipe support for case actions

UI authoring in the mobile channel now offers more case-wide actions that can be performed by swiping on list items. For example, you can add a swipe action to attach an invoice to your expense work item. This enhancement increases usability and work efficiency as it allows for fast, instinctive mobile interactions.

For more information, see Designing a new mobile list page.

Geolocation tracking for the latest mobile client

The latest version of Pega Mobile Client™ now supports geolocation tracking for offline-enabled mobile apps. You can enable constant tracking when users work on specific cases from their worklists. This enhancement helps audit the trail of the case and increase the efficiency of your mobile users. For example, dispatchers at headquarters can track the routes of field workers and more effectively assign them tasks based on their current location.

For more information, see Tracking mobile users based on geolocation data.

Support for nested Declare Trigger rules

Pega Platform™ now supports nested Declare Trigger rules so that you can conveniently create correlations between actions in your case types. Declare Triggers rules invoke an action when a specified event takes place in a case type. You can now design more complex scenarios faster by nesting more Declare Trigger rules that work in the context of running another Declare Trigger rule. For example, when a case participant changes a postal code in their personal details, a Declare Trigger rule runs and a respective customer service representative (CSR) receives an email. After the CSR receives the email, a nested Declare Trigger rule runs and your application creates a document with the updated personal details and attaches it to the case.

For more information, see Develop applications faster with nested Declare Trigger rules (8.5), Declare Trigger rules.