Published Release Notes

Testing push notifications service connection and configuration

From the Push Notifications console, you can now quickly test the configuration of and connection to the push notifications services for both the Android and iOS platforms. Testing push notifications helps to eliminate issues that might occur when you are using a firewall or a secure connection (SSL) between the Pega 7 Platform and your mobile app. If any configuration, connection, or service test errors are generated, you can download and examine the contents of a log file to determine the cause of the error.

For more information, see Testing push notifications.

Remote device log retrieval from online-only mobile apps

In addition to device logs from offline-enabled mobile apps, Pega Mobile Client™ can now upload device logs from online-only mobile apps. The upload to Pega Platform™ starts when a user restarts the mobile app. You retrieve device logs from a specific device to support remote users and troubleshoot mobile apps.

For more information, see Retrieving device logs.

A new transition effect for actions in custom mobile apps

Custom mobile apps that are developed on the Pega 7 Platform can include a new transition effect that animates your navigation in cases that use flows. This feature adds to the look-and-feel experience of the custom mobile app.

You can also add the pega.mobile.transitions.GO_HOME transition effect to actions that do not support built-in effects by using the Run Script action and calling the pega.desktop.setNativeTransition() JavaScript method.

For more information, see Transition effects on actions.

Advance cases from a push notification screen

You can now approve and reject Pega^® Platform cases from your mobile device without opening a custom mobile app. Push notifications that you receive on a mobile device now display buttons that allow you to advance a case.

For more information, see Notifications.

Transition effects for actions in custom mobile apps

Custom mobile apps that are developed on the Pega 7 Platform can include built-in transition effects that animate your forward or backward movement in cases that use flows. This feature adds to the look-and-feel experience of the custom mobile app.

You can also manually add a transition effect to actions that do not support built-in effects by using the Run Script action and calling the pega.desktop.setNativeTransition() JavaScript method.

For more information, see Transition effects on actions.

Remote device log retrieval

You can access device logs without end-user involvement by using the device log retrieval functionality. The Pega 7 Platform downloads logs from a specific user's device during data synchronization events. You can use these logs to troubleshoot and support offline-enabled custom mobile apps.

For more information, see Device logs.

Mobile apps display skeletons for the initial screen load

Android and iOS mobile apps now display a skeleton before the initial screen loads, which enhances user experience and provides faster response to user actions on complex mobile screens or over slow networks. Until the initial screen is ready to be displayed, Pega Platform™ displays an empty placeholder that imitates the actual user interface.

Skeletons for the initial screen in mobile apps do not require any additional configuration.

Optimized data schema upgrade

Several improvements have been made to optimize the speed of the data schema upgrade to help you experience minimal downtime during upgrade to Pega Platform 8.5™. The data schema upgrade process optimizations include the following improvements:

• Optimized database index creation during upgrade
• Optimized synchronization process to detect duplicate rules during the application import process
• A new upgrade setting for Pega Cloud® Services operators that reduces the time to upgrade clients that run large Pega applications, such as the CRM Suite

For more information, see Limit upgrade downtime with data schema upgrade improvements (8.5).

Improved mobile app user experience

Pega Platform™ can now produce a better mobile experience through performance gains and flexible access settings. Apps now support quick-loading native worklists, smooth scrolling and swiping, and query-based search, which improve productivity for mobile users. In addition, you can make your app available to users without authentication, and enhance usability for products that do not require strict security controls.

For more information, see Securing mobile apps.

Mobile search with sources from any data page

When you configure search for mobile apps, you create custom categories that limit the scope of the search and group the search results. In the previous versions of Pega Platform™, you had to add specific properties to the data page that you wanted to use as a source for a search category. Now, mobile search categories support any data page without modifications to help you effectively configure mobile search.

For more information, see Configuring categories for mobile search.