Published Release Notes

Offline mobile apps require Dynamic Container to use frameless Single Document mode

You can add a Dynamic Container (DC) directly into a Dynamic Layout cell. When creating a custom mobile app with offline capability, you must use the frameless Single Document mode of DC.

Note that mobile offline capability does not support using a framed Single Document mode.

Attach Content control enhancements

You can now use the Attach Content control in Pega^® Platform to configure compression options that limit the size of files created on a mobile device. For example, you can choose from predefined settings to limit video duration or image size. These settings apply when the user records a new video or takes a new photo, but they do not apply to prerecorded media.

Also, when attaching content to a custom mobile app, users can now select any type of file from any source that is available in the device's native file picker component.

For more information, see Configuring file size options for the Attach content control.

Change passwords from Pega Mobile Client

You can now change your Pega^® Platform password from a mobile device. After your password expires and you try to log in to a custom mobile app, Pega Mobile Client lets you define a new password and verifies it against active password policies.

For more information, see Enabling security policies.

Advance cases from a push notification screen

You can now approve and reject Pega^® Platform cases from your mobile device without opening a custom mobile app. Push notifications that you receive on a mobile device now display buttons that allow you to advance a case.

For more information, see Notifications.

Post Pulse messages to cases from a push notification screen

If your mobile device uses Android 7.0 or later, or iOS 9.0 or later, you can now respond to Pulse messages in Pega^® Platform cases without opening a custom mobile app. Push notifications received on a mobile device now display a Reply button so that you can respond immediately to the notification.

For more information, see Notifications.

Support for optimization of offline packaging during synchronization

You can now optimize offline packaging during full and delta synchronization of an offline-enabled application. Enabling this option for an offline-enabled application means that a case is packaged during delta synchronization only when a new work item for the case is added to the user's worklist and the case was not previously packaged during full or delta synchronization. The case is packaged during full synchronization only when the work item for the case exists in the user's worklist. This feature is useful in field service applications where field service agents usually work on existing assignments and do not need to create new cases.

For more information, see Offline packaging optimization during synchronization.

Support for multiple custom mobile apps for a Pega Platform application

To enhance the user experience and provide support for native mobile components, you can create multiple custom mobile apps for a Pega Platform™ application. For each custom mobile app, you must create a different mobile channel interface. In addition, you can configure each custom mobile app to run only in a specific portal for an application. The custom mobile app uses this portal regardless of which default portal is defined for the access group.

For more information, see Selecting a portal for a custom mobile app.

Changes in large data page support in offline-enabled custom mobile apps

You can now create offline-enabled custom mobile apps that store reference data in large data pages that are sourced from report definitions, even if these report definitions return no records. Synchronization of these custom mobile apps does not fail. Also, you can now use page type properties as large data page properties.

For more information, see Creating and sourcing large data pages to store large reference data in offline-enabled applications and Custom populator JavaScript functions for large data pages.

Troubleshooting offline-enabled applications in a browser

You can now troubleshoot offline-enabled applications by using the Tracer tool and developer tools that are available in a web browser. You can troubleshoot scripts that are running when the application is running, without having to use additional debugging tools.

For more information, see Application debugging using the Tracer tool, Troubleshooting offline-enabled applications with the Tracer tool in a browser, and Offline capability.

Support for native search in custom mobile apps

To improve the overall user experience in a custom mobile app, you can configure native search in the user interface of the application. To use the search capability, first configure the pySearchConfiguration rule. This rule allows you to optionally define a set of search categories as a local data source. You then configure the mobile search action for any user interface control, for example, a button in a section. Users can tap the search field to see the most recent search results, including results that are grouped by categories, as they enter search text.

For more information, see Native search capability in custom mobile apps and Configuring search in custom mobile apps.