Published Release Notes

Open cases in a mobile app with push notifications sent from Pega 7 Platform applications

Push notification smart shapes in a workflow of a Pega 7 Platform application can now send push notifications that open a case in a custom mobile app. Users working in the field can use this feature to instantly access priority assignments instead of having to search for changes manually.

For more information, see Configuring the Push Notification shape.

Improved user experience for Cosmos React mobile apps

Mobile apps that you build for Cosmos React applications now feature a highly performant and responsive user interface that improves the overall user experience.

Native case pages

Prescriptive mobile case pages are now faster and more reliable. Mobile case pages display views and widgets as cards and group the cards into user-friendly tabs. Users can navigate the tabs by swiping left or right. From the case page, users can also edit case page details by selecting the floating action button, or choose an optional action from the case header drop-down menu. 

To improve collaboration, prescriptive mobile case pages support the Pulse widget, as well as uploading, viewing, and downloading case attachments.

Improved case processing 

The case processing interface on mobile devices is now more reliable and ensures a smooth experience for case workers. After users complete an assignment, Cosmos React apps display the task that is next in the flow that you define for the case type. Optional actions open in an overlay drawer component that users can minimize when they need to multitask while processing cases.

Form validation in real time 

Validation of user input for mobile forms is now highly responsive thanks to real-time validation. To ensure that users enter data correctly, forms support validation expressions that you define in App Studio. Expressions are processed on the client side to further improve app performance.

Native Android and iOS controls

Cosmos React apps use a selection of native Android and iOS controls that make mobile apps faster and more intuitive to use. The native controls include map and location controls, date and time pickers, and controls for adding attachments.

In Pega Platform™ version 8.6, mobile features in Cosmos React applications are available only as a preview, with limited support for various interface elements and features, such as offline mode. The recommended production design system for Pega Mobile in Pega Platform 8.6 is Theme Cosmos.

Debugging data synchronization issues with offline-enabled applications

If an offline-enabled mobile application that originates from the Pega 7 Platform fails to synchronize data after reconnecting to the server, the Pega 7 Platform generates a PEGA0066 alert. The alert includes detailed information about the failure, such as the activity that preceded the event, entries collected from the native application, and entries from the JavaScript part of the Pega 7 Platform application. The administrator can use the alert and device logs to facilitate error analysis and debugging without having to access the failing device.

For more information, see Understanding the PEGA0066 alert - Mobile App Data-Sync Failure.

Building custom mobile apps that require a password to start

To provide extra protection of local data, you can now require user passwords for custom mobile apps. Requiring a password can increase the app's initiation time, but additional protection might be needed for applications that store sensitive information. In Designer Studio, on the Mobile tab, select Enforce user password on start to require user passwords.

For more information, see Configuring password enforcement.