Published Release Notes

Support for large reference data in offline mobile apps

A data page in a Pega 7 Platform mobile application with offline capability enabled can now be marked as a large data page. This feature improves performance significantly when you have a large amount of data in which only individual records change.

In this situation, after the initial sync to the mobile app, only the changes in the large data page are synced instead of the entire large data page. The database table is created for such large data pages in the encrypted SQLite database on the device. Changes such as add, delete, or update are reconciled as row-level updates. Furthermore, you can use JavaScript to query against this data. A large referenced data page is supported by list-based components such as repeating dynamic layout, auto-complete, a dropdown list, and radio button.

Support for offline and online cases in a single mobile app

A single offline-enabled application can now support both the creation and processing of online-only and offline-ready cases.

For online-only cases, a list of both the offline and online cases is always available. Case assignment and processing is performed on the server so that a case is available only when the device is connected to the Internet or to data. When a connection is not available for processing an online-only case, an error message is displayed.

For offline-ready cases, a user can open an assignment and perform tasks on that case. There is also an option to explicitly display a harness from a server instead of a client store.

Offline mobility improvements

Several offline mobility improvements have been made in this release. Additional use cases have been added for configuring offline-enabled mobile apps at design time. Read-only grids with limited features are now supported offline. You can configure auto-populated properties, and you can create work with parameters. It is also possible to open work by handle. You can use decision shapes with Boolean expressions (no when rules) in screen flows. Barcode scanning is now available in offline mode.

Mobile user interface updates

Several improvements have been made to the mobile-related user interface of the Pega 7 Platform. The content of the Mobile tab on the Application rule form has been redesigned. The Offline Configuration and Mobile Certificates landing pages are now available. The Signature Capture control has improved. Post-processing can now occur after the signature has been captured. You can auto-submit with the form submit. You can apply the signature to a page instead of applying it as an attachment to the case. The clear action completely removes the signature from the work object, keeping only the latest iteration of the signature. Touch interactions have been significantly improved. Response time is faster and there is better feedback on the touch action.

Improved mobile app user experience

Pega Platform™ can now produce a better mobile experience through performance gains and flexible access settings. Apps now support quick-loading native worklists, smooth scrolling and swiping, and query-based search, which improve productivity for mobile users. In addition, you can make your app available to users without authentication, and enhance usability for products that do not require strict security controls.

For more information, see Securing mobile apps.

More efficient mobile development

The work environment for mobile app developers in Pega Platform™ is now more intuitive. Because every new out-of-the-box application now comes with a preconfigured mobile channel, you can start building mobile apps straight away. Create a mobile channel from scratch, and then customize it to include specific requirements for your new app.

The following updates enhance the process of building mobile apps:

• Your application stores all mobile channels as rules. You can reuse these channels across all versions of your mobile apps for more convenient updates.
• You can now configure contextual search from the mobile channel.
• You can now create native mobile list pages for the app navigation directly from the mobile channel.
• You can now add pages from web portals to a mobile app navigation pane, with full support for native mobile features, such as floating action buttons.
• Mobile channels now support configuration through predefined templates, widgets, and actions.
• You can now instantly preview your mobile channel configuration to see how the app displays on mobile devices.
• Configuration of offline support for mobile apps is now available from a single, low-code page.
• The preview section now offers a low-code pane, from which you can instantly start building a mobile app.
• The mobile channel now supports adding custom iOS and Android modules.
• Admin Studio now supports a mobile page, from which you can provide your own Mobile Build Server credentials and decide whether users need to provide authentication to download your mobile app.

Improved offline support for mobile apps

The updated offline mode in Pega Platform™ now reduces implementation time, enhances the development process, and helps you create a more comprehensive mobile experience for users without a reliable web connection.

The improved offline support includes the following enhancements:

• Offline-enabled apps now use native mobile UI components, such as headers and bottom bars.
• Offline mode now supports decision trees for improved case processing. 
• Users can now process multiple cases simultaneously in separate offline tabs, which leads to higher productivity.
• Offline-enabled apps now work more efficiently because of improved caching and background synchronization.

For more information, see Working with offline apps.

Mobile features deprecated in 8.4

Following the introduction of new functionalities for mobile apps, some features are reaching end of life. To avoid additional effort during updates to future releases, do not use deprecated features.

In the 8.4 release, the following features are no longer recommended:

• Mobile Client 7 is now deprecated and planned for removal in 8.5. Use Pega Infinity Mobile Client to meet the mobile needs of your business.
• The Reuse existing web portal functionality is deprecated and planned for removal in 8.5. For improved app performance and more efficient development, use the mobile app builder in the mobile channel. Also, you must convert existing projects to use separate channels for mobile and web portals before upgrading to 8.5.

In addition, the Pega Mobile Express app has been removed from app stores and replaced with the Pega Mobile Preview app.

Low-code authoring of case pages

Mobile authoring for Cosmos React applications now supports the configuration of native mobile pages that include case details. Your mobile channel automatically generates these pages for each case type in your application. This enhancement improves the user experience in your app by providing users with native pages that you can adjust to best suit your business process. For example, you can highlight specific views on a page by modifying which tabs appear on the page, or add a floating action button to help your users edit the case.

For more information, see Authoring mobile case pages for Cosmos React applications.

In Pega Platform™ version 8.6, mobile features in Cosmos React applications are available only as a preview, with limited support for various interface elements and features, such as offline mode. The recommended production design system for Pega Mobile in Pega Platform 8.6 is Theme Cosmos.

For more information about the Cosmos React design system, see Cosmos React and UI architecture comparison.

Automatic packaging of cases for offline use

Newly created mobile channels now support automatic packaging of cases for use in offline mode. The packaging process includes case data from all native list pages that you create from offline-enabled case types and add to the navigation of your mobile app. Previously, automatic packaging was limited to assignments in the work list (and their related work items), and cases that were listed in the data page that you manually designated for packaging.

This enhancement improves the user experience for mobile app developers by ensuring that the data that is referenced in list pages for offline-enabled case types is automatically available for the users of your offline app.