Published Release Notes

Add multiple attachments at once

You can now add more than one attachment to a requirement or specification at a time, without closing the Add/Edit Attachment modal dialog box. Use the traditional browse method to upload an attachment or drag and drop a local file, based on your needs. View and access your attachments from the Application Profile landing page, Requirement form, or Specification form.

Attachment support for requirements

Requirements now support attachments. You can add attachments from the Designer Studio > Application > Profile > Requirements landing page, the Add/Edit Requirement modal, or the requirement rule form.

Ability to train the text analytics model based on email attachments

You can now train the text analytics model for Pega Email Bot™ based on training data from email attachments. As a result, you improve the natural language processing (NLP) analysis for your email bot so that your system detects the correct language, sentiment, topics, and entities from both the body of emails and their attachments. By default, you train the text analytics model based only on training data from the body of emails.

For more information, see Enabling training the model based on email attachments.

Enhanced Pulse gadget for Cosmos React

Together with the DX API, the Cosmos React component now provides an overlay in which users can quickly view and select the feed sources from which to view Pulse messages. Users can also add attachments to their messages, and remove the messages that they post. These enhancements improve collaboration and speed up case resolution. For example, a case worker can view only posts from particular cases, to quickly find a request for additional information about a case, and then provide necessary details by attaching a relevant document.

For more information, see Configuring Pulse feed sources for Cosmos React and Posting a message in Pulse.

Link URLs to applications, requirements, and specifications

In addition to files, you can now attach URLs to applications, requirements, and specifications by using the Add/Edit Attachment modal dialog box in Pega 7. This change allows you to link directly to dynamic content in other URL-based systems rather than link to a static file of that content.

New Business impact optimization dashboard

On the Analysis tab of the Application Profile landing page, you can now enable historical specification count and implementation progress by complexity and business impact. On the Business impact optimization dashboard, you can view counts of specifications by complexity and business impact. You can also view counts, by business objective, of specifications that have been implemented and for those not yet implemented. You can filter specifications by release and iteration.

For more information, see Viewing specifications by complexity, impact, and business objective, and Associating project specifications with business impact and complexity.

DCO

This release focused on improving the user experience of creating new rules and tightening up the use of specifications in the Case Designer.  The layout of the New and Save As forms were made more intuitive and intelligent.  Specification actions were made to be more consistent across various aspects of the Case Designer.

• After removing specification references, users can create and save a new specification.
• Developers may now choose either an existing specification or create a new one for subflows and Split-For-Each shapes.
• If a specification is not associated with flow shapes such as sub flows, Utilities, or Split-For-Each, it is possible to import speciications with the same names, and the flow shapes will default to using those imported specs.
• In the outline view, specification changes will be preserved when switching from tab to tab.
• The View Full Details functionality from either Configure Step or the Outline View will display all details, including the specification requirement links.

Reports with visualizations of performance and automation levels for the email bot

In the Email Manager portal, you can now use built-in reports to visualize Pega Email Bot™ performance and the automation levels that are related to received emails, triaged cases, and created business cases. You can plug the reports to display the report data in other portals, for example the Case Manager portal. Based on the information displayed in the reports, you can adjust the machine learning models to achieve greater automation in the system.

For more information, see Viewing the reports for the Email channel and Built-in reports for the email bot.

Associate specifications on implementation rule forms

You can now view, add, and delete the specifications that are associated with a rule on the new Specifications tab of most rule forms. The Specifications tab is available for almost all implementation rules, except for administrative and deprecated rule types. By associating specifications with the rules that implement them, you improve the end-to-end traceability of your specifications.

For more information, see Associating specifications on implementation rule forms.

Support for rich user interface controls in IVA for Web Chatbot

You can now use rich user interface controls in Pega Intelligent Virtual Assistant™ (IVA) for Web Chatbot because Pega Platform™ includes a framework for advanced user interface controls. You can use a date picker control and add file attachments while chatting with the chatbot. These features provide a richer and more robust user experience and they help the user accomplish tasks more quickly without the need for complex validation messages.

For more information, see Use rich user interface controls in Web Chatbot.