Published Release Notes

Enhanced mapping of personas and users in App Studio

App Studio now provides a consistent and transparent experience when mapping personas to users. When you invite users to your application, you can associate each user with a run-time persona or developer role by selecting an option from a clearly organized list. For example, you can associate run-time users with a customer service representative persona, and then invite a person to help develop your application and assig them a developer role. For greater clarity, personas now replace references to roles in App Studio.

For more information, see Inviting collaborators to your application.

Tracer support for Cosmos React

The Tracer tool is now available for stateless applications, so that you can trace and debug applications that you build on Cosmos React. Because in a stateless application multiple requests can run simultaneously, to provide clarity, Tracer shows the events by request ID instead of grouping the events by the time of occurrence. For greater convenience, debugging Cosmos React applications is also available in an offline Tracer tool. As a result, you speed up the development process and deliver top-quality applications that are free of bugs.

For more information, see:

• Debug your Cosmos React applications faster with Tracer (8.6)
• Application debugging by using the Tracer tool
• Pega Digital Experience (DX) API
• Cosmos React

Loading cues in Pega Platform

Pega Platform™ applications that rely on the Cosmos React framework now feature a visual placeholder for the page that is being loaded. The system displays an indicator when loading portals, cases, simple pages, and list pages. This update provides users with a visual cue that their request is being processed, which improves the user experience.

Enhancing the performance of your Next-Best-Action strategy with globally optimized strategies

Starting in version 8.6, Pega Platform™ combines the versatility of Next-Best-Action Designer with strategy performance enhancements provided by using globally optimized strategies (GOS). Decrease the run time and memory usage of executing the Next-Best-Action strategy in batch or real-time scenarios by using the globally optimized strategies generated by Next Best Action Designer.

GOS is supported by Pega Platform's standard business change management process. GOS rules are automatically included in relevant revision packages.

For more information, see Enhance the performance of your Next-Best-Action strategy with globally optimized strategies (8.6).

Improved processing of correspondence details

When you send correspondence, the system now does not update the pxSendDateTime property on the pxCorrSummary work page that belongs to pyWorkPage. In previous versions of Pega Platform™, after sending correspondence, the update of the pxSendDateTime property could cause errors when working with an application at run time. To prevent such issues, Pega Platform now includes a pyEnableCorrSummary when rule that, by default, is set to false. If your business scenario requires updating the pxCorrSummary work page, set the when rule value to true.

For more information, see:

• Notifying participants about events
• Approval by email
• Sending automatic emails from cases

Support for picklists with parameterized data pages in App Studio in Cosmos React UI

You can now use data pages with parameters to populate a property of the picklist type with filtered results in App Studio. For example, in a survey case type, you can use a parameterized data page to configure cascading drop-down controls in which the values in a secondary drop-down list are based on the value that the user selects in the primary drop-down list. With dynamically-sourced picklists, you get greater flexibility in configuring picklists, and users see more accurate values.

For more information, see link Dropdown control Properties — General tab.

Enhanced performance and usability of Cosmos React tables

Enhancements in list view authoring and run-time editing of Cosmos React tables

Cosmos React tables now offer an enriched and more convenient way of authoring and editing. You can now achieve the following results:

• Enable editing in the list view template that holds your table so that users can instantly change values inline or preview and edit a referenced object from the table in a pop-up window.
• Change the label, format, or helper text for a column at design time.
• Create multiple preset views with different filters, and switch between these views at run time.
• Perform a variety of optional actions on a table row, such as update, change stage, preview, and open a row in a new tab.

These enhancements result in a better user experience by making tables more customizable, intuitive, and interactive.

For more information, see Enhance the user experience with new Cosmos React tables (8.6), Configuring a React table in a section (for Theme Cosmos applications), and Configuring lists (for Cosmos React applications).

Extended support for Cosmos React tables in Pega Infinity applications

Cosmos React tables are now available to Pega Infinity™ pages. Previously, when you enabled Cosmos React UI for landing pages in your application, you could add the React-based tables only to landing pages. With this enhancement, you can also embed tables in a section that is part of your case view or dashboard page.

For more information, see Adding a React table to a section.

Outbound email templates for email bots

Pega Email Bot™ now provides built-in templates for outbound email and an option to create your own, custom templates. You can use this feature to standardize branding for your applications and the company through your communication channels. For example, customer service representatives (CSRs), who use the Email Manager or Case Manager portals, can apply these templates to strengthen your brand's presence in every email that they send or that the email bot automatically sends as an acknowledgment for a user email.

You select an outbound email template when you configure the Email channel. The system provides you with three built-in outbound email templates that you can select or modify to fit the requirements of your organization.

For more information, see Creating an Email channel and Creating outbound email templates.