Published Release Notes

Remote device log retrieval

You can access device logs without end-user involvement by using the device log retrieval functionality. The Pega 7 Platform downloads logs from a specific user's device during data synchronization events. You can use these logs to troubleshoot and support offline-enabled custom mobile apps.

For more information, see Device logs.

Automatically process cases with Box

You can now use Box to store attachments during automated case processing without requiring user input at run time for authentication or authorization with Box. The authentication profile must be OAuth 2.0 with a grant type of authorization code. You can view which apps are connected, connect apps, and disconnect apps on the Connected apps landing page.

For more information, see Connected apps landing page.

Single sign-on (SSO) support for Box

You can now use SSO integration with Box so that users who have already been authenticated are not asked to reauthenticate when accessing Box from their Pega application. The Pega application and the Box application must use the same identity provider federation. This capability provides an integrated user experience and supports automated case processing of attachments.

For more information, see Authentication Profile data instances - Completing the OAuth 2.0 tab.

Send and receive queued messages securely with IBM MQ servers

You can now configure applications developed on the Pega 7 Platform for secure message queuing with IBM MQ servers by using the MQ server rule form. You secure the connection by specifying the cipher suites with encryption standards that meet your requirements and the SSL/TLS X.509 certificates that you use for authentication.

For more information, see Configure secure message queuing with IBM MQ servers.

SAML 2.0 single sign-on authentication in multitenant environments

Multitenant application environments can now use SAML 2.0 for single sign-on (SSO) and single logout (SLO). Application users can access any authorized SSO multitenant applications without logging in to each application individually. SAML simplifies the login and logout process for users, mitigates security risks, and reduces the implementation costs that are associated with identity management.

For more information about configuring SAML 2.0 for single sign-on, see Web single sign-on (SSO) with SAML 2.0.

New PegaRULES:PegaAPISysAdmin​ role

The role PegaRULES:PegaAPISysAdmin​ has been added to the Pega 7 Platform. This required role gives system administrators access to the Pega API REST User Services and is not required for other services.

For more information, see Securing the Pega API.

Improved responsiveness of tab layout groups

Tab layout groups are now more responsive when several tabs are displayed on a screen. The tabs are shown in a single row that you can scroll horizontally by pressing the left or right arrows. Additionally, you can switch to a tab directly by pressing the down arrow.

For more information, see Adding a Layout Group.

Support for sending emails by using Microsoft Graph

Email integration with Microsoft Office 365 now supports sending emails by using Microsoft Graph. With this enhancement, you can send email with a more secure protocol that complies with your organization’s security policy.

For more information, see Creating an email account.

App Studio enhancements further support Pega Express methodology

App Studio now includes improvements that you can use to plan your Microjourney™ in a more convenient way. The Overview workspace now includes a button to edit application details, such as name, description, and business objectives, without having to switch to Dev Studio. You can also access relevant information faster, because Case Designer displays additional details about channels, data objects, and attachments associated with a case type directly in a properties pane. For improved management of your features, feature categories are now available in the application inventory so that you can clearly communicate to your development team what type of features need implementation.

For more information, see:

• Editing application details in App Studio 
• Associating personas with channels 
• Adding features to application inventory 
• Creating a Microjourney for customer success

Conversation flow and smart shapes for the Digital Messaging chatbots

When creating Pega Intelligent Virtual Assistant™ (IVA) for Digital Messaging, chatbot developers can now use new conversation smart shapes in a dedicated flow, making the design process simpler, more robust, and intuitive. With the new smart shapes, the chatbot displays text messages or asks questions to users in one of several ways. In addition, developers do not have to create additional rules, switch tabs, or perform manual validation. You can associate the conversation flow that you create for your IVA with a business case, use the flow on its own, or reuse it in another conversation flow, improving the overall chatbot design process.

For more information, see Adding a stand-alone conversation process for a conversational channel, Adding a case type conversation process for a conversational channel, Editing the conversation smart shapes and Flow shapes.