Required Oracle optimization parameter
Valid from Pega Version 7.1.3
To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.
Synchronized database and application server settings
Valid from Pega Version 7.1.3
Configure your database and application server to use the same time zone and character encoding to avoid conflicts.