Published Release Notes

Conditionally skip a stage

You can now define a condition in App Studio and build an expression in Dev Studio that causes a case to skip a stage. The system evaluates the condition or expression at run time and skips the stage if a true value is returned. By skipping the current stage when it is not relevant, you can resolve a case more quickly by moving the case to the next stage in the sequence.

For more information, see:

• App Studio – Requiring conditions for stage entry
• Dev Studio – Requiring conditions for stage entry

Conditionally start a process

You can now define a condition that causes a case to start a process in a stage. When the condition evaluates to false, the case skips the process. You can resolve cases more quickly by moving a case to the next process in the sequence when the current process is not relevant.

For more information, see:

• App Studio – Conditionally starting a process by using a condition
• Dev Studio – Conditionally starting a process by using a when condition

Conditionally display an optional task

You can now define a condition that decides whether an optional task for a case type or a stage is displayed at run time. Optional tasks require additional processing, and by excluding the tasks that are not relevant, you can resolve cases more quickly.

For more information, see:

• App Studio – Conditionally displaying an optional task
• Dev Studio – Conditionally displaying an optional task

Conditionally display a supporting process

You can now define a condition that causes a case to display a supporting process for the case type or for a stage in the case type. When the condition evaluates to false, the case does not list the process. Supporting processes require additional processing, and by skipping the processes that are not relevant, you can help users resolve cases more quickly.

For more information, see:

• App Studio – Conditionally displaying a supporting process
• Dev Studio – Conditionally displaying a supporting process

Send email notifications for goals and deadlines

You can now configure an assignment or approval in a case type to send email notifications to the users associated with the case when the goals and deadlines are not met. You can create the subject and content for the notification message. The system sends email notifications when the suggested and required completion times for an assignment or approval elapse. By notifying relevant users about goals and deadlines, you can ensure that service-level agreements are strictly enforced during case processing.

For more information, see:

• App Studio – Setting goals and deadlines for task completion
• Dev Studio – Setting goals and deadlines for task completion

Supported artifacts section removed from repository rule form

The Supported artifacts check box has been removed from the repository rule form. Developers can use repositories to provide centralized storage, versioning, and metadata support for application artifacts.

For information about repository connections, see Creating a repository for file storage and knowledge management.

Improvements in the training data model for the Email channel

From the training data screen of the Email channel or while you are triaging an interaction case, you can now fix incorrect entities and add new entities that were not detected. These improvements to the data training model that has been defined for the Email channel interface help the Pega Intelligent Virtual Assistant for Email make better predictions.

For more information, see NLP model for an Email channel and Updating entities for an Email channel.

Support for character data type on local variables in activities deprecated

Support for the character data type for local variables in activities is deprecated. Use the string data type instead.

For more information about activities, see Activities.

When rule might not resolve against @baseclass

In the rare case in which a step page context is null, or the pxObjClass associated with the step page is empty, the system no longer attempts to resolve the when rule against @baseclass. As a result, you might see more rule not found errors. Check the step page context and class and ensure that they are not null or empty. In all other cases, if a when rule is not found in any other part of the class hierarchy, the system attempts to resolve it against @baseclass.

DCO Compatibility tool is deprecated

The DCO Compatibility tool has been deprecated. Use the Application Guardrails landing page to see the compliance score and any warnings for your application.

For more information, see Application Guardrails landing page.