Published Release Notes

Remote device log retrieval

You can access device logs without end-user involvement by using the device log retrieval functionality. The Pega 7 Platform downloads logs from a specific user's device during data synchronization events. You can use these logs to troubleshoot and support offline-enabled custom mobile apps.

For more information, see Device logs.

Ability to test SELECT statements

When developing and debugging applications, you can test SELECT statements from the Query Runner landing page. You can run queries against non-BLOB columns in your database and view the results on the landing page or export the results to an Excel spreadsheet or PDF file. This functionality is available for Pega Cloud customers who use a Postgres database or for customers using an Oracle database on-premises or on the cloud.

To use this landing page, you must have the PegaRULES:DatabaseAdministrator role or the pxDBSelectQuery privilege in Data- and Rule- in your access group. You access the landing page by clicking Designer Studio > System > Database > Query runner.

For more information, see Query Runner landing page for testing SELECT statements.

Terminate sessions for operators from outside the Pega 7 Platform

The newly added Users REST API allows an authorized administrator to terminate sessions for one or more operator IDs from outside the Pega^® 7 Platform. A typical use case for this API is to terminate a user’s session when the user's security credentials, which are stored externally, are known to have changed.

Access the Pega API by clicking Resources > Pega API.

Improved identification and handling of code assembly errors

Code assembly error logs are now more meaningful and help you identify root causes with better accuracy. Pega Platform™ now also invalidates erroneous assembly to facilitate successful reassembly when the code is accessed again. For example, if a section is not correctly assembled when a user first signs in to the system, the application attempts to reassemble that section the next time a user signs in. In this way, you can avoid lingering issues and improve stability.

New capabilities of the rich text editor

The enhanced rich text editor has a new plug-in that helps the users skip a few configuration screens by uploading image files directly from the file system. When they copy and paste content from a word processor or a spreadsheet, the text retains the original formatting. The developers can now configure all toolbar options, such as bulleting or font formatting, so the users can focus only on the tools that they need and work more efficiently.

For more information, see Selecting the property for a Rich text editor control.

Single sign-on (SSO) support for Box

You can now use SSO integration with Box so that users who have already been authenticated are not asked to reauthenticate when accessing Box from their Pega application. The Pega application and the Box application must use the same identity provider federation. This capability provides an integrated user experience and supports automated case processing of attachments.

For more information, see Authentication Profile data instances - Completing the OAuth 2.0 tab.

Support for multiple work queues in the Email Manager portal

Pega Email Bot™ now provides multiple work queues in the Email Manager portal. With this functionality, operators, such as customer service representatives, can now triage cases more efficiently by selecting different work queues. Operators have access to work queues only for the current Pega Platform™ application.

For more information, see Email Manager portal.

Include videos within sections

You can include videos within sections to build an interactive user experience. As with other standard controls, you can configure the video presentation and event properties. Although the Pega 7 Platform supports multiple video types, use the MP4 format as a best practice.

For more information, see Adding a video to a section.

Enhanced tables in Cosmos React UI

The Pega Platform™ Cosmos React UI environment now includes improved tables. The updated tables use a revamped graphic design and support a number of new run-time behaviors, including column freezing and advanced filtering. The added features improve the user experience by giving case workers more control over data in tables, while the revised architecture enhances efficiency and reliability.

Prediction Studio notifications

Prediction Studio now displays notifications when adaptive or predictive models encounter problems. For example, if the performance of a model decreases suddenly, a notification appears, which you can use to immediately investigate the cause of the problem.

For more information, see Accessing Prediction Studio notifications and Prediction Studio notification types.