Published Release Notes

Single sign-on (SSO) support for Box

You can now use SSO integration with Box so that users who have already been authenticated are not asked to reauthenticate when accessing Box from their Pega application. The Pega application and the Box application must use the same identity provider federation. This capability provides an integrated user experience and supports automated case processing of attachments.

For more information, see Authentication Profile data instances - Completing the OAuth 2.0 tab.

Include videos within sections

You can include videos within sections to build an interactive user experience. As with other standard controls, you can configure the video presentation and event properties. Although the Pega 7 Platform supports multiple video types, use the MP4 format as a best practice.

For more information, see Adding a video to a section.

Enhanced tables in Cosmos React UI

The Pega Platform™ Cosmos React UI environment now includes improved tables. The updated tables use a revamped graphic design and support a number of new run-time behaviors, including column freezing and advanced filtering. The added features improve the user experience by giving case workers more control over data in tables, while the revised architecture enhances efficiency and reliability.

Logic-based assignment routing

You can now define business logic that controls when and by whom an assignment is processed in a case. By routing assignments to a specific user or group of users, you can help ensure that cases are resolved faster.

For more information, see Logic-based assignment routing.

Grid layout supports heading level

The grid layout supports the addition of a heading level. The heading level generates semantic markup and makes the UI structurally understandable for assistive technology users. The heading level is selected in the Presentation tab of the grid layout properties.

For more information see Grid layout - Presentation tab.

Response timeout configuration for predictions

You can now set a response timeout for your predictions in Prediction Studio. By setting a response timeout, you control how Prediction Studio registers customer responses that later serve as feedback data for your predictions.

For more information, see Customizing predictions.

Automatically process cases with SharePoint

You can now use Microsoft SharePoint Online to store and source case and Pulse attachments and to store and source attachments during automated case processing. Users only have to provide authentication and authorization details the first time they access SharePoint Online or when the trust has expired. The authentication profile must be OAuth 2.0 with a grant type of authorization code. The SharePoint Online component can be downloaded from Pega Exchange. For more information, see Downloading and configuring pluggable content management components.

Edit sections across Pega Express and Designer Studio

Sections created in Pega^® Express can be edited in Designer Studio, saved, and then reopened in Pega Express. This allows developers to create more complex, feature-rich sections and make them accessible to Pega Express users. In the section rule, you can convert template-based sections to full sections that no longer use a template.

For more information, see Harness and Section forms - Adding a section.

Ability to set default values when importing data

You can now set default values for data that you import for a data type from a .csv file. By setting defaults, you can ensure that even when the .csv file data is incomplete, all of the data is imported. In addition, you can set default values for custom fields that do not have a matching source column in the .csv file. This feature is available for the Add and update and Add only import options. For mapped fields, the default value is used for new records if the source field is blank, and for existing records if both the source and target fields are blank. For custom fields, the default value is used for new records if a default value is provided, and for existing records only if the target field is blank.

For more information, see Importing data for a data type.

Unable to create text analytics models when Java 2 Security is enabled

Security exceptions that prevent you from creating text analytics models are caused by the Java 2 Security feature that is enabled at the JVM level. This feature denies access to the text analytics resources that are required for text parsing functions.

Creating a text analytics model results in a failure because of a number of security-related exceptions, for example:

java.security.AccessControlException: Access denied ("java.lang.RuntimePermission""createSecurityManager")

The suggested approach for avoiding this problem is to use the text analytics models that are provided by default, for example, pySentimentModels, pyTelecomTaxonomy, and so on.

For more information, see Text Analyzer.